Arby's Fast Food Sandwiches

Doesn't work. On the screen confirming my order it won't let me proceed because it says I haven't filled in the necessary customer details to proceed to payment, even though I've given them everything through my profile. Even editing the information through the link at the confirmation page doesn't work, as it seems to not apply the details and erases them after I click "apply". I actually think I had this very same problem a couple of years ago, having this app installed on a different phone

Unfortunately, numerous problems continue with the app. Deals & rewards cannot be applied (at least I have had no luck with it). I've written to Arby's several times over several years about these problems, but there has been no reply, nor any improvement in the app. The majority of the time, I just order from another restaurant. It's hard to tell how much business Arby's misses out on due to the problems with their app.

I opened the app to see the deals. It asked to choose a location to see the deals. At the time we were traveling through Logan, WV so it showed me the deals. When we got to Tennessee, I did not realize that the app had automatically set the store to Logan. When I ordered it did not ask me for a location. needless to say, the order was sent to the wrong store. Once placed an order cannot be canceled or changed. The store order number that was listed was a fax number so I couldn't tell them.