Citizens Bank Mobile Banking

4.8
136K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Get ready to manage your money – anytime, anywhere – from the convenience of your mobile device.

Manage Accounts

- See up-to-date balances and account activity
- Freeze and unfreeze debit cards

Deposit Checks

- Snap photos of your checks for easy deposit
- Get same-business day credit on deposits made by 10 pm ET

Transfer Money

- Make transfers between Citizens accounts and to non-Citizens accounts
- Send money securely with Zelle®

Pay Bills

- Manage all your bills in one place
- See payment history
- Add and pay any company

Plus, your finances are protected with the Citizens Bank Online Guarantee.®

DISCLOSURES:

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

©2025 Citizens Financial Group, Inc. All rights reserved.
Citizens Bank is a brand name of Citizens Bank, N.A. Member FDIC
Updated on
Apr 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
133K reviews
Bonnie Derek
February 26, 2025
This app was great but once they did the latest update I cannot log in on my android. I have tried uninstalling and reinstalling several times and talked to customer service (in Mexico City) after a very lengthy hold time. I was told the issue was on their end with Android phones and would be fixed within a couple hours. It is now a week later and still not fixed. As of November 2023...STILL NOT WORKING ON ANDROIDS!!! Fixed finally!!! 1/6/2024!!!
544 people found this review helpful
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Kitty Kat
March 1, 2025
I've used this app since opening my account, now for some reason for the last week or two I cannot log in to the app , it just does the loading circle forever. I try the website but it's just not the same, as easy and when I'm trying to make my credit card payments it keeps putting me through to the transfer funds page. SO FRUSTRATING!!! PLEASE FIX THIS!!! 😖😠😖
94 people found this review helpful
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Henry Logue
March 24, 2025
Just freshly downloaded this app and it's terrible! Will not let me sign up or proceed to any help pages for assistance. Will not pass the "An unexpected error occurred..." I've tried several times to no avail. Very frustrating and I don't recommend this app until the massive bugs are worked out!! Uninstalling......
18 people found this review helpful
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What’s new

Thanks for using Citizens Mobile Banking! This latest version includes:

• Ability to pay your Citizens business credit card.
• Additional bug fixes and enhancements to improve overall client experience.