
_luv2_
Needs a little improvement to be less tedious. I uploaded multiple pictures of an indoor space, and none were recognized. The color descriptions lean more toward fluffy language than practical descriptions, but I'm happy something was provided. After I looked at the cart, I couldn't just hit the back arrow to the color I was looking at (no other option was provided). Clicking on a complement or similar color did not provide any description, I had to enter the color in the search bar.
5 people found this review helpful
Sherwin-Williams
February 26, 2025
Hi _luv2_! Thank you for your feedback! We’re always working to improve the user experience, and your input is really valuable.

Lisa Carter
Tried several times and every picture I took the visualizer could not identify the scene. An exterior door, I tried close up, far away, in between, morning, afternoon, evening, every picture could not be used because the visualizer doesn't know what a front door is! Not wasting any more time uninstalling and trying another app that hopefully knows what a door is
39 people found this review helpful
Sherwin-Williams
November 6, 2024
Hi Lisa! Currently, our app focuses on interior paint colors and doesn’t support visualizing exterior colors. We'll take this into consideration as we develop future updates and enhancements to the app. Thank you for your feedback.

Lyvonne Smith
It uploads my photos sideways so I can only choose to take a new photo directly from the app. When using the new photo taken, I'm finding the tool poorly identifies and incorrectly colors large items in the room making it really hard to use. It actually colored my desk chair and half of the floor in the photos. I finally gave up.
21 people found this review helpful
Sherwin-Williams
October 14, 2024
Thank you for your detailed feedback! We’re sorry to hear you’re having issues with photo orientation and the tool's color identification. We recommend checking the photo settings on your device to ensure they upload correctly. If you have any further assistance, please reach out to us at colorexpertapp@sherwin.com!