Mashreq Egypt

2.6
5.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Mashreq Egypt: Mobile Banking - Redefining Banking!
Step into a world of banking that's seamless and secure.
Mashreq Egypt is not just an app - it's a financial revolution.

Features & Benefits of Mashreq Egypt App:

- Open a Mashreq NEO account:
Account opening via Mashreq Egypt app
Free account: zero account opening fee
Simplified banking experience
Free debit card, delivered to you
Focus on transparency with no hidden fees
24/7 service via Mashreq Virtual Assistant
Bonuses and rewards on transactions

- Manage Accounts:
Track balances & transactions
Easy card controls
- Transfers & Payments:
Swift local & international transfers
Bill payments
- Banking Services:
Open deposits
Apply for new products
E-statements
Card control
- Secure Banking:
Biometric access
Verifying the customer’s identity in two stages to avoid fraud
- Help & Support:
24/7 customer support
ATM and branch locator
Raise a complaint through any of our channels

Why choose us? We blend excellence with convenience, offering a top-tier banking experience. Join the satisfied Mashreq Egypt community today.
Download & redefine your financial journey! Ideal for users in finance and banking.

Mashreq Bank - Head Office Egypt
Plot 77,
South 90th, 5th settlement,
New Cairo.
Updated on
Apr 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
5.51K reviews
David Sameh
February 23, 2025
The app is really slow, every button at least takes 2-3 minutes to respond, just superrrr slow, also even some other stuff takes way too much to load, like UI, please fix, also maybe change the UI into something more cartoonish and more satisfying to the eye. Anyways, the bank itself is good and it supports many good features, but the app is just bad, if you update it it's gonna be 5 stars!!
12 people found this review helpful
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Mashreq
February 23, 2025
Dear David , We’re sorry to hear about the issue you’ve encountered and regret the inconvenience. For further assistance, please connect with our 24/7 Support team via the Mashreq App’s Chatbot. Regards
Marwan
March 3, 2025
It's all amazing except for the customer service, the customer service is just pure trash even the mashreq bot in the app never connects me to a human, I'm just never able to take to a human unless I file a complaint and then they call me after 1 business day
4 people found this review helpful
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Mashreq
March 4, 2025
Dear Customer, We’re sorry to hear about the issue you’ve encountered. For further assistance, please connect with our 24/7 Support team via the Mashreq App’s Chatbot. Alternatively you may reach out through our Mashreq Online Contact Us page under Mobile and Online Banking: https://www.mashreq.com/en/egypt/help-and-support/complaints/ Regards
Samira El Qadi
February 18, 2025
اسوء بنك علشان توصل لحد من خدمه العملاء مفيش اي تواصل التحويلات اللي بتوصل لحظي مش بتوصل ومش عارف اوصل لاي حد كلها رسائل مسجله منصحش اي حد بالتعامل معاهم The worst bank In order to reach someone from customer service, there is no contact Transfers that arrive instantly do not arrive And I don't know how to reach anyone They are all recorded messages I do not advise anyone to deal with them
35 people found this review helpful
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Mashreq
February 18, 2025
عميلنا العزيز، نأسف للتسبب بأي إزعاج لحضرتك. لمساعدتك بشكل أفضل، يرجى التواصل مع فريق الدعم المتاح طيلة أيام الأسبوع وعلى مدار الساعة عبر "مساعد المشرق الذكي" على تطبيق Mashreq Egypt. يمكنك أيضاً التواصل معنا من خلال صفحة "اتصل بنا" على موقعنا الإلكتروني https://www.mashreq.com/en/egypt/help-and-support/complaints/ تحياتنا

What’s new

Bug fixes and minor enhancements.