ING Banking

4.5
137K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Whether you’re a private or professional customer, the ING Banking app allows you to have your bank at your fingertips at all times and to manage your money easily and in complete security, wherever you are.

- Pay or receive money at any time, thanks to Google Pay and payments via QR code.
- Manage your accounts, cards, preferences, notifications and more, all in one place.
- Savings, investments, insurance, loans: tailor your banking services to your needs.
- Benefit from cashbacks from major brands.
- Track your spending with the tools included in the app and actively manage your finances.
- Get help via the ING digital assistant 24/7 or from an advisor during office hours.
- Take part in exclusive competitions and win fantastic prizes!

Not a customer yet?
Open a current account with the help of itsme® - it’s simple, fast and totally secure!

Already a customer?
Install the app in less than 2 minutes with the help of itsme®, your ID card or with your ING card reader and ING debit card. After that, you will be able to log in easily using a 5-digit secret PIN code, your fingerprint or facial recognition.
For your security, the app is automatically locked after 3 minutes of inactivity.
Updated on
8 Apr 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
133K reviews
Gaston Lhoest
30 October 2024
For some reason the text in this app seems to be translated from french, by an inexperienced translator. The text in English feels off, including 'I' in front of text that shouldn't have that in English (eg. I Confirm). Other than that, I've had issues with the app before, but in the last year or so it seems quite stable.
5 people found this review helpful
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ING Belgium NV
30 October 2024
Hi Gaston, Thank you for your review and the feedback. We are happy to read about the app and we will take care of the translation. Thank you Mona.
Kaliel Aeolian
24 July 2020
Worst. Launch. Ever. Can't access bank with old app, can't register my account in the new app, you've left me with ZERO WAY to access my bank with my phone. That's a very basic function of any bank now. Seriously ING! You didn't even give enough time to fully bake your new app...didn't want to be late for some bureaucratic deadline that some executive promised I'm sure. I have not had any problems with ING/smart banking in the past but as a traveler, I may need a new bank if this continues.
25 people found this review helpful
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ING Belgium NV
24 July 2020
Hello Kaliel, we are sorry to read that your experience did not meet your expectations. However, we confirm that new features will be available very soon ... So a little more patience ;-) Have a nice day
Dupond
11 February 2025
If your connection is not perfect, this app will take forever to load through it's countless, mostly pointless windows. Also sometimes it just plainly doesn't work. You'll get an error message without any explanation for trying to do a basic task like sending someone money or creating a payment request. Ridiculously bad app for a company of this size. Do better.
Did you find this helpful?
ING Belgium NV
11 February 2025
Dear Dupond, sad to read that you're having issues with the ING banking app. Contact our client services on the number 02 464 60 04 and we will check this matter for you. Kind regards, Renata.

What's new

Shopping online? Quickly sign your card payment by selecting the "ING Banking app" option, then:
- On a computer? Scan the QR code with your app
- On your phone? You get redirected to your app right away