
Ryan Cooper
I've been banking with Ncb for more than a year. The app is good (IF) you are checking your balance, or transferring to other Ncb accounts. Bad: The live chat option is horrible. Don't use it if you have an issue, the system never connects you to a agent. So just call or if you don't mind waiting for a hr to be seen just go inside a branch. Also, becareful using the top up, I've experienced sending credit and the credit never went through but still charged my account. Hope this was helpful
15 people found this review helpful
National Commercial Bank Jamaica Limited
27 November 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at mobileappfeedback@jncb.com. Thank you.

Princess Mclean
Trying to sign onto this app has become rather irksome. I have been trying for a month now and it keeps saying "we've encountered an error. Sorry for the inconvenience while we fix this," something along that line. Additional, it stated that app maintenance will be taking place between certain hours. One would thought that this "maintenance" wouldn't resolved the problem but clearly it has not. Kindly take a look into this because it's getting ridiculous now. Thank you, God bless!!!!!!!
144 people found this review helpful

O. Derby
I wish I was able to give something less than a 1star! This is the worse app ever! If I attempt logging in my account 10 times, 9/10 it's telling me they've "encountered a problem" and I should "wait while they try to fix it." Seriously, people need access to their account details on the go and is sometimes in a spot where they need to transfer cash, check for payments, or pay bills immediately! This is just a total waste of people's time. This is really way too unreliable! Smh.
166 people found this review helpful