4.0
407 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Florida patients only, available in English and Spanish: On demand healthcare by phone, video, text or in person at your local Sanitas Medical Center. Save time and money with our free app and connect to the doctors and care teams you know and trust.

Get 24/7 medical team support, manage and book televisit or in-person appointments, access to your personal health records, get visit details, medications, labs, tests, imaging, shots and more.

Get real-time support from Sanitas nurses and health coaches, plus personalized care programs to manage your conditions and health goals.

App features:

Get Care Now
• Check your symptoms and triage care with the backing of world class clinical decision tools and Sanitas care teams

• Instantly connect with a Sanitas doctor or care team via chat, televisit or call a center

• Chat with patient support


Appointments
• Book televisit or in-person appointments, manage upcoming appointments or review previous appointments

MyHealth
• Access your personal health records and get details about your visits, medications, labs,
tests, screenings, shots and more
• Maintain personal details and emergency contacts

Care Programs
• Get real-time support from Sanitas nurses and health coaches

• Engage in personalized care programs to manage your conditions and health goals

• Get alerts and notifications from the Sanitas
care teams
Updated on
22 Apr 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Health and fitness and Device or other IDs
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
399 reviews
Meagan Benton
20 March 2025
So inefficient. Just another barrier between you and your provider, as if there aren't enough already. Random login issues, randomly sometimes will not let you book appointments or chat because it claims it can't validate your insurance and prompts you to look at it but then shows all your info and says it's active without even an option to edit or do anything. The "call with a healthcare professional" button is a joke, that isn't an option. Even though the app explicitly says it is.
2 people found this review helpful
Did you find this helpful?
Sanitas USA Inc.
25 March 2025
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at jaller@mysanitas.com. Thank you.
ma8yu apps
4 February 2025
My doctor said to use this app so I installed it and registered my account number. I thought it would save time but its more time consuming than just calling the doctors office. Every time I log in using name and password, it requires verification by email or text. Everytime i chat; it requires that I confirm my name, email, phone number and complete mailing address. It takes 20 minutes to get the chat started. Subtract 2 more stars because it saves nothing! No chat history. No health records.
2 people found this review helpful
Did you find this helpful?
Sanitas USA Inc.
13 February 2025
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at jaller@mysanitas.com. Thank you.
Cameron Halket
29 June 2023
TERRIBLE APP! It won't recognize your web login info. To create an account on the app you must give your date of birth -- but you can't enter numbers, you can only open a calendar which defaults to today's date and has no way of changing the year! All you're left with is to scroll back, one month at a time. I chose to uninstall the app instead of scrolling through some 700+ months. RIDICULOUS!
31 people found this review helpful
Did you find this helpful?
Sanitas USA Inc.
14 August 2023
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please reach out to me at jaller@mysanitas.com so I can assist you personally in resolving the issues you've encountered. We appreciate your patience and look forward to addressing your concerns.

What's new

- New Vital Scan Functionality: Introduced new functionality for Vital Scans.
- Bug Fixes and Performance Improvements: Addressed various bugs and implemented performance enhancements.