
Macie Kluting
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This app just gets worse and worse over time. For something I pay a monthly fee for, it should be more reliable. To have it constantly cut out or go to "troubleshooting" view is really frustrating, especially when you want to ensure your child is okay. Cmon Nanit, do better. It's now April and this has not gotten better. Almost every night now, the video stops and I'm presented with the Network Connection screen. We have 2G fiber and the nanit is connected to the same wifi as our phones. FIX IT
2 people found this review helpful
9ae16a6ff2c4849ca06d9fab54893f04a1f0bf57We are sorry you are experiencing these issues. Our support team will be happy to investigate this and work on a resolution. Please contact them at 1-866-696-2648 or help@nanit.com.

Dalton Tallent
feed consistently cuts out overnight and doesn't start up again. mine and my wife's phones. makes it's use of a baby monitor pretty useless. all of my other wifi items work great on my network. nanit consistently has issues, and it's consistently gotten worse. I dont recommend. it's expensive, the subscription is expensive. go get a camera with a local storage. go get a cheap sound monitor. dont get this though because you'll wake up with your kids screaming wondering why the monitor didn't work
2 people found this review helpful
9ae16a6ff2c4849ca06d9fab54893f04a1f0bf57We are sorry you are experiencing these issues. Our support team will be happy to investigate this and work on a resolution. Please contact them at 1-866-696-2648 or help@nanit.com.

Yetzy Viccaro
The app is so buggy, on top of an expensive "membership" plan for an already expensive monitor. First of all, the display is horrible. The camera is not very well secured on the stand, and you can either mount it or put it on a shelf top type of stand. No clip ir other form of secured display. The floor stand is an additional cost, if thats something you were interested. I hate this monitor so much and hate that I didn't do enough research before I let someone gift this to me. Not worth.
4 people found this review helpful