Traveloka: Hotels & Flights

4.5
1.95M reviews
50M+
Downloads
Content rating
Everyone
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About this app

Use 'HELLOTRAVELOKA' for additional up to 8% OFF for selected products - Exclusive for 1st App Booking
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Wherever you go, Traveloka is here for your needs. Discover more than 20 travel products at your fingertips with Southeast Asia’s leading travel platform.

Elevate your travel experience with our user-friendly app, available in English, Indonesian, Malay, Thai, and Vietnamese.

Seamlessly book transport tickets, accommodation, or local attractions, and pay conveniently using digital wallet, internet banking, credit/debit cards, or even convinience store.

Get last-minute deals, pack your suitcase, and tick off your bucket list! From Southeast Asia to the world, it’s all yours.

AWARD-WINNING TRAVEL PLATFORM
Over the past 11 years, Traveloka has been honoured with several awards, demonstrating our dedication to making travel easier through technology.

- TOP Brand Awards 2023: Online Flight and Travel Booking Site, and Online Hotel Reservation Site
- WOW Brand 2023: Gold for Best Online Travel Agents in Indonesia
- Campaign Asia 2023: Top 50 Brands in Customer Experience
- Future CFO Excellence Awards 2023: Technology Innovation - Most Innovative Use of Automation
- Best National Champion 2022 by Indonesian Ministry of State-Owned Enterprises: Distributor category from the Private sector

FIND THE BEST FLIGHT PROMO DEALS EVERY DAY
- Book cheap flight tickets
- Various promotions every day
- More than 100,000 flight routes, served by a wide range of reputable airlines, including Qantas, Virgin Australia, Jetstar, Tigerair Australia, Emirates, Singapore Airlines, Cathay Pacific, Air New Zealand, Etihad Airways, Qatar Airways, British Airways and other international airlines.

TRAVEL WITH DIVERSE GROUND TRANSPORTATION
- Discover and secure the best car rental options.
- Access a wide array of destinations and routes through our airport transfer services.
- Book Traveloka car rental with or without a driver to your desired destinations and departure points.

BOOK HOTELS AND VARIOUS TYPES OF ACCOMMODATION
- Convenient hotel booking in one app
- More than 100,000 hotels worldwide
- A wide range of accommodation options, from villas, resorts, apartments, holiday homes, budget hotels to luxury accommodations.
- Pay at Hotel option available

DISCOVER ACTIVITIES WITH TRAVELOKA XPERIENCE
- Never a dull moment with us; find and book tickets to various activities for your trip with Traveloka Xperience
- Activate location to receive specially curated recommendations for nearby activities
- Ongoing best-deal Xperience promos are always here for you

FLEXIBILITY FEATURES
- Worry-free flights and hotel bookings
- Traveloka flexibility features accommodate any last-minute changes to your travel plans
- Reschedule and refund flights, hotels, and train tickets with no worries
- Traveloka Visa Protection guarantees compensation for expenses incurred due to visa rejections.

ADVANCED FEATURES IN ONE APP
- Fill in the booking form quickly with Passenger Quick-Pick
- Monitor cheap airline tickets with the Price Alert feature
- Save your favourite places and products in the Save List
- Enjoy last-minute deals and bookings for a spontaneous trip

24-HOUR MULTILINGUAL CUSTOMER SERVICE
- Round-the-clock, available 24/7
- Quick responses and assistance from the customer service team
- Multilingual customer service team fluent in English, Indonesian, Malay, Thai, and Vietnamese
- Available to assist via phone, chat, or email
- Intelligent Virtual Assistant (IVAN) accessible through the in-app chat feature

Find more inspiration and the latest deals via Instagram, TikTok, Facebook, and X @traveloka.
Updated on
22 Apr 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 8 others
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
1.91M reviews
S Hecker
26 January 2025
Beware of the "Refund Okay" facility. I have been a long-standing customer with Traveloka, and usually was quite happy with the booking experience. Until I tried the "Refund Okay" option. I tried getting a refund after I had to cancel my flight. Traveloka T&C clearly stated "80% refund on the actual paid ticket fare minus ancillaries". There were no ancillaries or add-ons on the ticket or invoice, but they claimed baggage was a "bundled" add-on. So they refunded 27% less than they should have.
82 people found this review helpful
Did you find this helpful?
Traveloka
4 February 2025
Hi Hecker, we are sorry for the trouble with your booking. We can't locate any case matching your description in our system. To assist you in resolving the issue, please communicate with us through email cs@traveloka.com. Our team is ready to resolve the issue and we appreciate your patience. -AL
Adrian N
21 July 2021
This was my favorite travel agent. But now, customer service is nonexistent. You can only chat with a bot, and if it cannot answer your question, well, too bad. You'll be waiting in the chat box for nothing until the system kicks you out for no response. So only order things here that you have 100% of certainty. Anything else, ordering through the actual hotel or airline is probably a better route as you will end up dealing with them anyway for issues.
70 people found this review helpful
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Traveloka
21 July 2021
Hi Adrian. We're deeply sorry for the inconvenience you've experienced. however we will need your help to kindly inform us your booking details via Inbox on Traveloka App, or by email cs@traveloka.com so we can help you? Thank you.
Little Me
9 April 2025
Traveloka makes everything so easy! Booking flights, hotels, and xperiences has never been more convenient. What I love the most is how seamless the process is—especially when booking xperiences on the same day. No need to worry at all—once you make the booking, the confirmation email arrives instantly and you can use it right away. Super helpful! 👍🏻
28 people found this review helpful
Did you find this helpful?
Traveloka
9 April 2025
Hello! Thank you very much for the positive review. If you have any additional feedback, please feel free to contact us through our Message Center, which can be accessed via the Traveloka App homepage. We would be more than happy to assist you. Stay tuned for more exciting updates and offers on Traveloka!

What's new

Traveloka EPIC Sale is back!

Planning your next getaway? Enjoy up to 50% off hotels, and travel experiences — too good to miss!

What's more, new user save up to AU$80 for your first in-App purchase. Apply code HELLOTRAVELOKA!
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Update or download the app now and start saving on your next trip!