
Steve Lawrence
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True Key has some quirks like most apps do, but it is reliable for the most part. After you figure out how to use it, it is almost second nature. My 421 passwords are always correct, and it beats keeping up with the Google password manager. And yes, it is encrypted and runs on multiple platforms. I have realized that after three years, there's no reason to change. At least, for me, there isn't. Thanks, McAfee.
We appreciate your feedback, Steve. If you ever need help or have questions, you can always reach out to a support agent at mcafee.com/support/contact. Thank you.

J Sullivan
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True Key is a solid key vault app, all the better because it is included w my McAfee virus protection. 2 ways it does not seem to work as seamlessly as the Roboform keyvault app I used to pay for is that 1) it frequently doesn't capture and give me the opportunity to save new passwords and 2) If I go to a site it doesn't always populate user ID and password, even when it's saved in the true Key app...Overall, though, good app for no additional cost
16 people found this review helpful
We appreciate your feedback. If you ever need help or have questions, you can always reach out to a support agent at mcafee.com/support/contact. Thank you.

Joshua Johnson
So I truly have enjoyed the app. A few days ago, somehow my account became locked. I initially was able to receive a password reset, but somehow the reset did not like or take my new master password. I tried again, and nothing; then I was no longer able to receive anything to the email the account is linked to. I tried restarting the master password, and the password word rest spins and sends nothing and becomes grey, and my screen goes black. Nothing works. Before this I loved the app.
1 person found this review helpful
We're sorry for any difficulty, Joshua. You can change the True key master password from a trusted device. Please find the instructions here: https://www.mcafee.com/support/s/article/000001762. If you need help, our support team is available to assist at mcafee.com/support/contact. Thank you.