
Chris Ovak
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UPDATE 2: Review score updated to 4 stars as most issues have been resolved or removed. UPDATE: Downgraded score from 4 to 2 because the game has become more broken rather than less. I'm now not able to participate in several features. Disappointed. Original Review: It's lovely to look at, and the gameplay is more fun than I would expect a match-3 game to be. It definitely keeps me coming back for more. Several bugs impact my enjoyment though. hopefully this game can get some more polish
4 people found this review helpful
World of Neopia, Inc
February 21, 2025
Hi there! We're sorry to hear that you’re experiencing errors. Please contact us at https://faeriefragments.support.neopets.com/hc/en-us/requests/new with your details. Include your Game ID, device information and the date when the error occurred. We'll do our best to resolve it.

L (Lazy)
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edit: support response was quick and fixes are being implemented. Really appreciate it! original review: I really enjoy this type of matching game & the powerups are fun & slightly more generous than in other similar games! The gameplay itself is fine but the amount of bugs is a bit atrocious at the moment. It's hard to progress without a data error erasing progress, a level freezing, or the missions failing to complete. Really hope these improve soon
3 people found this review helpful
World of Neopia, Inc
March 19, 2025
Hi there! We're sorry to hear that you’re experiencing errors. Please contact us at https://faeriefragments.support.neopets.com/hc/en-us/requests/new with your details. Include your Game ID, device information and the date when the error occurred. We'll do our best to resolve it.

Liz M
Worthless. My game crashed during the tutorial, so the story quests never started. I can reinstall and start over, but as soon as I reconnect NeoPass so I can earn rewards on the site, the buggy save data loads. I contacted support nearly a month ago, got a message that it had been escalated, and then nothing, which is pretty typical of Neopets support. But "Please be assured that we are dedicated to resolving this matter promptly." lol Just wipe out my save data so I can actually progress.
25 people found this review helpful
World of Neopia, Inc
December 6, 2024
Hi there! We're sorry to hear that you’re experiencing errors. Please contact us at https://faeriefragments.support.neopets.com/hc/en-us/requests/new with your details. Include your Game ID, device information and the date when the error occurred. We'll do our best to resolve it.