Philippine Airlines
2.1star
2.53K reviews
1M+
Downloads
Everyone
info
About this app
Mabuhay! Welcome to the Philippine Airlines’ mobile app. Pursue your dreams of travel with enhanced ease, speed, and convenience. Now it is easier to bridge the distance between your friends and loved ones with a few simple steps. We designed this app with you in our heart, because we know how you treasure great memories of travel. Let’s get you started!
Book Your Flight
Search from our list of Domestic and International flights. Get to select your seats. Purchase insurance, additional baggage and get to pay for everything direct from the app.
Check In Online
Skip the check-in queue – you have the app! This app let’s you check-in online and proceed straight to the bag drop.
Check your Flight Status
Stay up-to-date with a quick glance of your flight’s departure and arrival status.
Manage Your Booking
View your PAL and PALexpress bookings. Retrieve bookings purchased via the PAL website, Payment Center. or PAL Mobile App. Get to purchase Prepaid baggage, Choice Seats, Meal Upgrades, Pay Lounges. Get to select or modify regular seats. Update your personal details easily.
Book Your Flight
Search from our list of Domestic and International flights. Get to select your seats. Purchase insurance, additional baggage and get to pay for everything direct from the app.
Check In Online
Skip the check-in queue – you have the app! This app let’s you check-in online and proceed straight to the bag drop.
Check your Flight Status
Stay up-to-date with a quick glance of your flight’s departure and arrival status.
Manage Your Booking
View your PAL and PALexpress bookings. Retrieve bookings purchased via the PAL website, Payment Center. or PAL Mobile App. Get to purchase Prepaid baggage, Choice Seats, Meal Upgrades, Pay Lounges. Get to select or modify regular seats. Update your personal details easily.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
Ratings and reviews
2.1
2.47K reviews
Jo-Ann Ross
- Flag inappropriate
10 January 2025
I am extremely disappointed with the Philippine Airlines app. It keeps crashing every single time I try to use it, making it nearly impossible to perform basic tasks like checking in online. The app is poorly optimized, frustrating, and unreliable. For a company of this size, I would expect a functional and user-friendly app, but instead, this one feels outdated and full of bugs. This has caused so much inconvenience, especially when time-sensitive actions like check-in are required.
31 people found this review helpful
Philippine Airlines, Inc.
25 January 2025
Hi, Jo-Ann. Thank you for your feedback as this helps us gauge the app’s efficiency.
You may also manage your flights through our website at www.philippineairlines.com. If you need further assistance, please do not hesitate to reach out through our X or Instagram account, @flypal.
Thank you for letting us know about the issue.
Dean May
- Flag inappropriate
23 December 2024
Not sure why its not possible to register an account from the website with a laptop like any other airline. If it is, then why is it so hard to find the link. Tried registering through mobile app but could not get through the Password entry. There is no PW criteria listed and I tried multi configurations and still would not allow me to enter a password. The app would not allow autofill (like my email) to be accepted as legitimate email.
32 people found this review helpful
Philippine Airlines, Inc.
13 January 2025
Hi, Dean. For Mabuhay Miles enrollment, your password must be 5-8 characters, include 1 number, 1 uppercase and 1 lowercase letter, and 1 special character. For assistance, contact our Mabuhay Miles team on X (@PALMabuhayMiles) or Facebook (Mabuhay Miles).
Freddy Zhang
- Flag inappropriate
1 March 2025
My experience with this app literally made me book a different airline. Registration has unintuitive context menus and slow performance. Asked for city but didn't have it in a drop-down list that seemed to try to list every city in my country. Password kept saying invalid until I googled the requirements. Worst of all, you can't register online, only in the app. I canceled registration and went with a different airline. I hope these software engineers aren't also working on their systems.
6 people found this review helpful
Philippine Airlines, Inc.
9 April 2025
Hi, Freddy. Thank you for your feedback regarding our app's user interface. Your input is valuable as we continuously work to enhance our services. For any further assistance, feel free to reach out via our X or Instagram account, @flypal. Thank you for sharing your thoughts with us.
What's new
What's New:
•Cookies and SDKs Consent Management: You can now easily manage your data-sharing preferences with third-party services, giving you more control over your privacy.
•New Redemption Channel: Redeem flights directly in the app! Simply go to the "Book a Flight" screen, enter your flight details, and toggle the "Redeem Flights" button.
Thank you for using our app! Stay tuned for more updates.
•Cookies and SDKs Consent Management: You can now easily manage your data-sharing preferences with third-party services, giving you more control over your privacy.
•New Redemption Channel: Redeem flights directly in the app! Simply go to the "Book a Flight" screen, enter your flight details, and toggle the "Redeem Flights" button.
Thank you for using our app! Stay tuned for more updates.
App support
phone
Phone number
+63288558888
