Philips HearLink 2

4.0
1.2K reviews
100K+
Downloads
Content rating
Everyone
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About this app

This app lets you control your hearing aids from your mobile device. Note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services always turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Philips HearLink 00)
• Adjust sounds around you with sound equalizer (available for Philips HearLink 50 and 40 models)
• Track your progress with Philips Journal feature (available for Philips HearLink 50 and 40 models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters and AudioClip

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

For optimal performance, we recommend updating your device to OS 10 or later. To check the latest list of compatible devices, please visit:
hearingsolutions.philips.com/compatibility
Updated on
Apr 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
1.18K reviews
Reed Ennis
16 April 2025
This app is a turkey. At some point it loses connection and refuses to reconnect. I'll be avoiding Phillips hearing aids when I replace this set. EDIT: The latest update is a significant improvement. It has solved the connection problem and added streaming for Android. Email support is 2 day responsive. Still working with support on a use monitoring feature that doesn't seem to be on my menu as described. Overall: satisfied.
4 people found this review helpful
Did you find this helpful?
SBO Hearing A/S
6 January 2025
Dear Reed, do not hesitate to reach out for support at philipshearingsolutions@demant.com mentioning this review. The support team will be glad to help you. Kind Regards, Marc - Philips Consumer Care
A Person
1 March 2025
App is helpful controlling the volume and knowing when the batteries are dead for my mother. She has Alzheimer's dementia. Although I'm not so sure the battery level indicator is very accurate. I can replace both batteries and they rarely read 100%. Sometimes they start at 60 to 70 to 90%. Either that or the battery quality isn't great. Not sure!
4 people found this review helpful
Did you find this helpful?
SBO Hearing A/S
4 March 2025
Dear user, thanks for your feedback! We're glad the app helps with volume control and battery monitoring for your mother. We appreciate your input and will share it with our team to improve accuracy. Let us know if you need any help! Kind Regards, Marc - Philips Consumer Care
Randy P
1 February 2025
I'm running this app on my Nokia G300. The big issue is Bluetooth connectivity. Not sure if it's the phone/Hearlink at fault or just Bluetooth in general. The app will work fine, and then if I walk away from the phone, the connection will be lost. That is to be expected. I realize Bluetooth range is not infinite. The problem is when I get back to my phone, I always must manually turn off Bluetooth and then turn it on again for HearLink to connect.
1 person found this review helpful
Did you find this helpful?
SBO Hearing A/S
4 February 2025
Dear Randy, do not hesitate to reach out for support at philipshearingsolutions@demant.com mentioning this review. The support team will be glad to help you. Kind Regards, Marc - Philips Consumer Care

What's new

To improve your experience, we regularly update the app to make it more reliable and easier to use.

In this update, we have made improvements and bug fixes to make the app more stable.