Spruce: Medical Communication

4.9
14.3K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Spruce is the leading platform for HIPAA-compliant communication and care outside of the exam room. Call, text, fax, secure message, video chat, and more—all from one secure app, with a unified team inbox. Designed for healthcare professionals and their patients, Spruce takes your clinical operations to the next level, with powerful, easy-to-use tools for team collaboration, panel management, telehealth, business phone functionality, and automated custom communications.

Healthcare Professionals: Start your free 14-day trial today—no credit card required.

Patients: Spruce is always free. Download to connect with your care team for secure messaging and telehealth.⁣⁣⁣

SPRUCE FOR HEALTHCARE PROFESSIONALS
• Get new phone and fax numbers, or transfer in your existing lines
• Robust mobile and desktop apps
• Built-in compliance: Automatic HIPAA BAA, two-factor login security, SOC 2 auditing, HITRUST certification, and automatic audit logging for communication read, write, and view
• Advanced phone system: Phone trees, multiple lines, secure voicemail, automated transcription, VoIP, number sharing
• Messaging and fax: Secure individual and group messaging, two-way SMS texting, secure two-way eFax
• Telehealth: Secure video calling, as well as adaptive clinical questionnaires for patient intake and screening
• After-hours: Automated schedules adjust your phone system and messaging to match your business hours
• Automation: Save messages for reuse, schedule messages for future delivery, implement automatic message responses for common needs
• Panel management: Contact and conversation tagging, patient list upload, advanced search, bulk messaging, and custom inbox configuration and communication routing for each team member
• Team collaboration: Secure team chats, shared inboxes, internal notes, and @-paging bring the features of modern team software to the healthcare space
• And more…!

SPRUCE FOR PATIENTS
• Sign in to a free and secure patient app, on mobile or desktop
• Receive video calls from your care team
• Send and receive secure messages, including photos
• Receive alerts for new activity

Ask your healthcare team for an invitation to connect on Spruce. If they're not on Spruce yet, ask them to sign up today!

Please visit our website at www.sprucehealth.com for more information.
Updated on
22 Apr 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Messages and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
14K reviews
Torrence Harper
10 April 2025
This is Ashton (logged in on my partners account) my experience with Spruce has been very informative, and helpful. they're quick with replying, and getting me the things I need, and everyone is very helpful, and a supportive team. My old provider no longer works with them, but I like the new one I was matched with. He explains things well, and takes the time to listen, while also being quick with getting me set up. :)
2 people found this review helpful
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John Guidry
26 February 2025
This app has unlocked the ability for me to have a new lease on life. It consistently and reliably connects me to my doctor. I've been in remote locations and my video stream has always been solid. I have never had any issues with it. At all. So that says something; to me at least.
10 people found this review helpful
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Austin Britt
2 July 2021
Way over-exceeded any expectation I had taking the first step in to the telehealth world. Every thing about it is centered around making your life easier. Thank you all so much for taking one of the greatest inconveniences in life and turning it in to one of the most convenient parts of my life. Bonus points for actually enjoying using your platform to navigate my healthcare at the same time! You guys rock!
10 people found this review helpful
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What's new

4.3.17 changes:

- Bugs fixes and other improvements

Providers: Thanks for sharing feedback, feature requests, and ideas in the Spruce Support channel.

If you love Spruce, please take a moment to leave us a review or rating in the Play Store - it helps others discover Spruce!

App support

Phone number
+14158910121
About the developer
SPRUCE HEALTH, INC.
support@sprucehealth.com
548 Market St San Francisco, CA 94104 United States
+1 608-422-4565

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