
Wayniak
Frustrating UI. Tried creating a ride and was able to make a start and a finish, but with only 2 points, it's not really creating anything. I'd prefer to make a ride with multiple waypoints. I think there is a way, but I have no idea how, as I have seen an indicator signifying there is a way.
5 people found this review helpful

Susan Anderson
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I've been using this app for the past 5-7 years and never seem to be truly happy with it. The Record a Ride is very unreliable - this month alone it has not recorded the ride, or as created the ride to be "as the crow flys" instead of the actual route ridden. Today it recorded 9 of 34 mile ridden that the app was on and set to Record a Ride. There seems to be an issue with this feature at least once a year, usually twice. Very irritating when trying to do the monthly challenge rides.
3 people found this review helpful
Harley-Davidson Motor Company
28 January 2025
We appreciate your long-term commitment to the app and truly empathize with your experience regarding the Record a Ride feature. It's understandably frustrating when it doesn't capture your rides accurately, especially during challenges. Please reach out to our team using the feedback option so that we can take a closer look at this issue.

Icarus OnIce
The navigation on this app is so unreliable that it could end up being a dangerous distraction. Get a phone or GPS mounted instead. Unless you're cruising around a block or two, the navigation screen will soon show blank squares, instead of streets. Voice navigation sometimes works, sometimes doesn't say anything. And good luck if you miss your turn because the rerouting tech is barely better than a paper map! HD should be embarrassed, as this app is far surpassed by literally all others.
12 people found this review helpful
Harley-Davidson Motor Company
9 May 2024
We're truly sorry for your frustrating experience with the app's navigation. Your safety is paramount, and we understand the importance of reliable guidance. For assistance with this issue, please utilize the support options within the app. Your feedback is valuable, and we're committed to enhancing our services.