
Nathan Mills
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One of the worst apps ever. It constantly glitches, links don't work, sending a message involves restarting the app. It's insanely frustrating. In addition, the provider lists are massively out of date and basically useless. Plus, no bug report feature or way to report any of these problems to the programmers. I hate having to use it. It needs a massive overhaul. I'm getting different insurance as soon as possible and one large reason for that is this app.
25 people found this review helpful

Heather J
The app is useful for things like viewing your ID card or requesting virtual urgent care. Concierge is 50/50 in terms of helpful answers. Unfortunately though, the step tracking abysmal. I had two weeks straight where my steps were not recorded at all, the steps don't always match what is recorded in Google fit, and the goals seem to change at random. I haven't made my step goal in 2 weeks, haven't even come close, and yet it doubled overnight. Now it's impossible, which is pretty discouraging.
89 people found this review helpful

A M
1. Steps app is ridiculous. It sets up steps far higher than reasonable so if you ever achieve a goal it adds 2000 steps the next day - yet it never goes down. This is actually dangerous for many elderly and disabled people. 2. Fingerprint scan takes forever - unlike other apps. 3. The whole app is UN-intuitive, and takes many steps to get where you need - if you can find it at all. 4. They never seem to address issues and complaints.
47 people found this review helpful