
Ola
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Unhelpful Customer Service. It's been frustrating trying to resolve order issues. Aside from the technical issues with the website, an order arrived with a missing part. A case was opened, and they closed the case without resolving the issue. Now I have an item that I can not use. As a first-time customer, the experience has not been great.
4 people found this review helpful

Taha Khan
Downloaded and placed order. After charging the money the product was not available. Been calling Customer support for 3 days days and nobody answers. I had to visit the branch to cancel the missing item. Upon cancelling the product only half of the amount was refunded. Now its been 2 days i'm calling customer support to lodge complaint again and nobody is answering.
2 people found this review helpful
Inter IKEA Systems B.V
31 October 2024
Hello dear , we are sorry for the issue you faced , please provide us with your order details via the following email ( web.info@ikea.com.sa) so we can look into this matter and do the needful , Thank you

Mifzaal Tungekar
Extremely poor service. I ordered through the App On 6th April, until now they have not delivered the items. It was supposed to be delivered on 20th April then after i complained they sent me an email saying it is confirmed to be delivered on 2nd May, but did not come. After complaining again, I got a call from customer service saying that the delivery will take another 2 weeks without a confirmed date as they have some issue with the delivery guys and asked me to come collect it myself.
21 people found this review helpful