
Rey Ekola
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Update: working in most aspects! However it is still bugging out on wait-lists and cancellations. Currently it seems if I get taken off a wait-list instead of turning orange like the classes I'm in, it says wait-list "null" and stays blue (I just check Mindbody to see if I'm off and scheduled). Cancellations, regardless of when I cancel are showing errors, so currently using a third party app to rectify/schedule. I think once all is smooth it'll be a great update!
3 people found this review helpful
Ultimate Fitness Group
15 October 2024
Thanks for updating your review. The issues with cancelling waitlisted classes have been resolved, and the issues with waitlist indicators will be resolved soon. Thank you for your patience.

Stephanie
The new app update is awful. If you are on the waitlist for a class, and you make it into a class, the app will still show you on the waitlist, even though you receive an email saying you are off the waitlist. Then you have classes disappearing after you sign up for them. It is the weirdest thing. This latest app update is awful and corporate fixed something that wasn't broken. Shame.
10 people found this review helpful
Ultimate Fitness Group
15 October 2024
Thanks for the review. We are working to resolve remaining issues with waitlist indicators and we appreciate your patience.

Rich Taylor
While I'd give the actual orange theory workout and trainers 10/5 stars, I find it difficult to view and book my schedule. Also it isn't syncing to my calendar. Just a simple email confirmation with calendar link would be enough for me. Thankfully the staff has been very helpful in getting sessions booked for me.