4.0
2.38K reviews
1L+
Downloads
Content rating
Everyone
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About this app

Say hello with the “My Tello” app! You can have your account details at your fingertips, see your remaining balance, check rates for any destination or find answers to your questions.
Use the app in the US while connected to the Tello network or over WiFi. When travelling in US or abroad call over WiFi using the same balance. This way you can still carry your phone number anywhere in the world and enjoy the same low costs.

Download the “My Tello” app for free and:
• Check the balance for all your Tello products: Plans and Pay As You Go
• Start calling in the US and abroad over WiFi at the same costs
• Order any plan or upgrade/downgrade your existing plan
• Recharge safe and easy or set up Auto Recharge to avoid running out of credit
• Manage your account at a glance
• View your Tello bills & usage history
• Contact Customer Service directly from the app

Easy to use:
1. Download the “My Tello” app for free
2. Log in with your Tello phone number and Tello.com website password
3. Get direct access to your phone contacts
4. Start calling over WiFi
5. Run the “My Tello” app on multiple devices at once

Not a Tello.com client yet?
If you’re new to Tello, you will need to order a phone or bring your own device at: www.tello.com. As a Tello customer you will get:
• Prepaid service, no contract commitment, pure freedom
• Flexibility to Build Your Own Plan starting at $5
• Lowest Pay As You Go rates for international calls and texts
• The option to keep your old phone number & cell phone
• Nationwide coverage
• 24/7 Customer Service by email & phone
• The same costs and the same phone number when calling over WiFi
• Unlimited 2G data, after you've used your LTE data
• Data tethering across all your devices for free

*We value your opinion. Please let us know if you like our app!

Having issues with the My Tello application? Please email us at customerservice@Tello.com.
Updated on
25 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
2.29K reviews
Katie Katie
16 March 2025
I do not recommend the app. I agree with the previous comment 👍 app is wonky and NOT able to login without requesting a code and temporary password everytime! Waste of time and energy so i deleted the app and added the webpage to homescreen. Looks better and is easier to maneuver anyway. Also as of late have had a lot of long loading everywhere when outside my wifi. This isn't good since I'm on the unlimited plan. 😕 might have to look at other options.
6 people found this review helpful
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Miron Enterprises, LLC
22 April 2025
Oh no! We sincerely apologize for the troubles you've had with our service. We'd be happy to take a look into this for you, please contact us at https://www.tello.com/contact. Thank you.
Colleen Kennedy
4 April 2025
poor connection, every time I navigate away from the app of tello no one can hear me, that is horrible. For some reason my number with you won't work in my regular dialing from my phone, it used to work. Now I'm stuck using the app. It is inconvenient to not be able to navigate my phone without being able to speak to people. I am unhappy 🙁
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Luis Anunciacao
26 February 2025
I'm originally from Brazil and I was very used to totally useless carriers. However, Tello changed my perspective. The 4/5g connection is a waste of time, and it's useful just to make me stressed. Connections are as low as a turtle even if an icon saying 5g appears on the top of my screen. Calls are horrible and the overall quality made me feel sorry for having complaints about my ex Brazilian terrible carrier. The app works pretty fine when I'm using wifi tho, which is good for nothing.
1 person found this review helpful
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What's new

We update the app regularly so we can make it better for you.
Thanks for using Tello.