AT&T Secure Family® parent app

In-app purchases
4.5
38.3K reviews
1Cr+
Downloads
Content rating
Everyone
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About this app

AT&T Secure Family® is a device locator & parental control app to help parents protect their children by offering real-time location tracking with safety alerts, screen time control, content blocker, website & app usage tracker, and ability to find a lost phone. Secure Family is for AT&T & Cricket Wireless customers. Peace of Mind Just Got A Lot Easier®

KEEP TRACK OF YOUR FAMILY
*Locate devices in real-time on the Family Map and view location history

* Get location alerts when your child’s device enters or leaves a saved safety area, such as school or home

* Set scheduled alerts on your child’s device location. Are they home from school at 3PM?

* Use Breadcrumb Map as a location tracker to know where your child’s device was during the day

* Get notified when a family member’s device has arrived at a destination with Check In notifications


CONTROL YOUR CHILD’S SCREEN TIME & BLOCK CONTENT
* Parental controls to block apps and website content with age range filters

* Block internet access instantly

* Set time limits for access to your child’s favorite apps to control screen time

* Track web and app usage on child devices


FAMILY SAFETY AND REWARDS
* Help children develop good digital habits by encouraging them to track their app usage

* Parents, give your child extra screen time as a reward for good behavior

* Children can send an SOS alert to all family members

* Find a lost phone with a ring that enables a sound to play for two minutes to help locate the device

* Dual parent or guardian admin feature supports co-parenting needs


Legal Disclaimers
The AT&T Secure Family service is free for the first 30 days. Afterwards, you will be automatically billed $7.99 each month (includes support for up to 10 family members and up to 30 devices in total). Service auto renews every 30 days unless cancelled. Cancel anytime. To use the AT&T Secure Family service, you must download two Apps: the AT&T Secure Family Parent App (adults, parents, or guardians) and the AT&T Secure Family Companion App (children).



Install the Companion App on your child’s device and pair it with the Parent App on your device. Pairing is required to access all features. Only authorized app users have permission to use the App to locate a family member’s device. AT&T Secure Family uses the Google Accessibility API as an optional component to the parental controls function, and when enabled by the parent, helps to prevent removal of the Secure Family Companion App to prevent disablement of parental control functions by the child.



Note: Continued use of GPS running in the background can reduce battery life. Despite our best efforts, availability, timeliness, or accuracy of location information is not guaranteed. Coverage not available in all areas.

There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion App to your child’s companion device if you have AT&T ActiveArmor Advanced Mobile Security running on the same companion device.  If you wish to continue with the purchase, you must downgrade to the FREE version of AT&T ActiveArmor Mobile Security on the companion device before adding AT&T Secure Family Companion App.



AT&T Secure Family FAQs: https://att.com/securefamilyguides



The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy and the App’s End User License Agreement found at att.com/legal/terms.secureFamilyEULA.html


* AT&T Postpaid Wireless customers:

View, modify or cancel service anytime within the Secure Family app.

AT&T does not provide credits or refunds for partial months.

• AT&T PREPAID & Cricket wireless customers billed by Google Play Store:
Google cancellation polices: https://support.google.com/googleplay/answer/7018481
Updated on
7 Mar 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
36.9K reviews
A Google user
2 May 2019
Don't bother! This app should be for free given how inconsistently it "works". It constantly asks me to pair a phone that us already paired. In addition, it does not always block the apps I ask it to block during those time lines. I further learned there is a "bypass" link that shows up on my child's phone where the set restrictions can be overridden. It worked beautifully during the trial period.
206 people found this review helpful
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Julie Valenzuela
25 April 2021
Still not fixed!! I've checked what developer advised. Versions are up to date. Still not working. I will definitely not be paying for this after the free trial. I can't view my kids' web/app history. It shows one screen of history. I cannot scroll down to see an entire day, nor can I click to go back to previous days. The app freezes & I either have to force quit to end it or it automatically refreshes to the home screen. So frustrating!!!
110 people found this review helpful
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AT&T Services, Inc.
10 April 2021
Sorry to hear you may be having a poor experience. Please update your phone and your child`s phone to the latest app version 10.15.1 for Android which should address the freeze issue you described. You can email our support team at g01318@att.com and include your phone # and they will reply to setup an appt for a call to assist. Thank you, AT&T
A Google user
14 August 2019
I absolutely hate this app. it doesnt work half the time. doesnt do alot of the things the older 2 apps did together. it's awful, and if there were any other decent option I would cancel it immediately 8-13-19 still steadily crashes. Cant open the full map AT ALL. Someone from tech support was supposed to be calling me weeks ago, but I got about a 10 second notice and was working so I couldn't get to the phone. Suprise suprise, couldn't get back in touch with anyone old apps were way better
54 people found this review helpful
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AT&T Services, Inc.
14 August 2019
Sorry you are having a problem. Please send an email with details to AT&T Support at g01318@att.com with details on your device and your child's device, whether your child has the companion app installed and paired and we will be happy to assist you. Thank you AT&T

What's new

Performance improvements and bug fixes to continue to give you peace of mind!