
Mark Locascio
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2024 update - the app is much improved. You don't need to keep re-pairing it. However, with the latest updates, now it freezes on the white opening screen. Come on resound, don't do this to us! Please get this fixed 2022 review - I'm with everyone else. I basically can't use the aids because of the app. It keeps disconnecting, even though I am holding the phone, a galaxy S10+.
24 people found this review helpful
GN Resound
14 February 2022
Hey Mark, thank you for this feedback. If you'd still like assistance with this, please feel free to email us at resoundappsupport@gnresound.com

gruff
Poor app, new to hearing aids, not new to smartphone apps. Have different notifications on phone for different things, sometimes notifications play in hearing aids, mostly not or not correct notification sound. Frustrating, missing calls, texts, etc. How about option to NOT play notifications through hearing aids while still able to use app for adjustments? App doesn't connect both hearing aids w/o restarting phone EACH time I put in hearing aids. Nexia 9 hearing aids ok, app, not so much.
14 people found this review helpful

Debra Scott
Barely adequate at best. For top of the $$$ hearing aids, I'd really expect more investment in the app. "Equalizer" is basic as it comes. Doesn't remember the primary settings, and I have to reset every single morning. Auracast might be nice someday, but in 2025 basic windows bluetooth connection so they can be worn at work should have been a higher priority. tldr: allows the hearing aids to work, that's all.
2 people found this review helpful
Hey Debra, we sincerely apologize for the troubles you are having. We'd be happy to take a look into this for you, please contact the support team at resoundappsupport@gnresound.com. Thank you.