Forever 21-The Latest Fashion

The app discounts never work correctly for me. The first time, the code wouldn't even apply. This time, the code applies but then when I click checkout, a completely incorrect total comes up that is nearly twice the cost of the 6 items I have in my cart. It makes no sense. I would love to use the app and get the discounts. Last time I placed an order, I ended up just going through the site. I will do the same this time, disappointed, again.

What happened? Did your tech people quit? Navigation is an absolute nightmare. The cart is a mess. Cant delete sold out items. The app lags. The overall look is just lazy. I just checked it now and all the pictures are zoomed in...Seriously, what happened? I really don't want to try to find a store that actually has the plus size section. Just let me buy my stuff online please. I don't know what's happening, but fix it.

Edit: Found gc box on site. Click on right box w/ total and scroll down. Could be easier to find. As other users have noticed, you can't choose ship to store as your delivery option in the app. Even more aggravating, when you checkout on the website, you can't use your gift card as a form of payment. So, you have to choose between paying an extra $6 to use your gift card or pay with card to save that fee. For all of that, I wouldn't have even purchased the gift card in the 1st place. Please fix.