
A Google user
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they removed the autoscan feature from the free version without mentioning it. spent a lot of frustrating time trying to get it to work. there's no plan available for a single user. EDIT: I wish I could take away a star. After contacting customer service, I was told that I was ineligible because I signed up too late. More wasted time, bait and switch company.
152 people found this review helpful
Zoho Corporation
28 June 2019
Hi Michael,
Sorry for the inconvenience caused. We have made the necessary changes at our end. Also, we replied to your queries via email, so please check your email inbox for further details regarding this. Let us know if you face any further problem.
-Pavithra.

A Google user
App makes biz travel so much easier. I love having the ability to record transactions on the spot. The integration with the Lyft app is invaluable. My only not so positive experience is with the website interface. It could be much more intuitive. I frequently have to fumble around to create reports and charts. However, that's not enough of a bother for me to give the app 4 stars.
165 people found this review helpful
Zoho Corporation
28 January 2019
Hi Emma,
Thanks for sharing your review with us. We will work on improvising the user experience of our application. Also, it would be of much help, if you email us the difficulties you have faced while creating Reports and Charts in our web app. This will help us to look into the problem further. Drop your email to support+mobile@zohoexpense.com.

Justin McGrath
Incredibly slow. It takes at least a minute to find the values from a scanned receipt. You could easily have entered the information. You'd never want to scan a bunch and let it do that in the background because then you'd need to go back over everything to check that it got it right. Adding to reports takes a bunch of clicks, and the interface is really slow, pausing for nearly a second for each click. This is awful. You could enter everything by hand faster than this.
10 people found this review helpful
Zoho Corporation
30 July 2024
Hi, We apologise for the inconvenience. We are improvising our auto scan to provide a better experience for our users. You can expect further improvements in future updates as we enhance its functionality. For further queries or suggestions, kindly drop an email at support@zohoexpense.com. Thanks.