MyICA Mobile

Name: MyICA Mobile
Availability: InStock
Rating: 3.892857074737549 (5162 reviews)
Author: Immigration & Checkpoints Authority

Immigration & Checkpoints Authority

3.9

5.16K reviews

Government

1M+

Downloads

Everyone

About this app

ICA e-Services on-the-go:

This application is brought to you by the Immigration & Checkpoints Authority (ICA), a Singapore Government Agency.

MyICA Mobile App (1) provides a one-stop platform for Singapore residents and foreign visitors to transact with ICA conveniently. The features include:

• SG Arrival Card (2) for residents and visitors to submit health declaration and arrival information
- Provide personal information with ease by scanning the passport biographical data page;
- Provide a group submission for up to 10 travellers; and
- Retrieve submitted records with ease.
• Gateway to e-Services & MyICA portal
- Access existing ICA e-services and MyICA portal on your mobile phone.

Note:
(1) The download and use of MyICA Mobile App is free of charge.
(2) The SG Arrival Card is NOT a visa. Visitors can visit Immigration & Checkpoints Authority (ICA) website to check if they need a visa to enter Singapore.

Updated on

Apr 8, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info

Data is encrypted in transit

Ratings and reviews

3.9

5.07K reviews

안해찬

14 March 2025

Whoever made this app should take UI design class. Why should I scroll all the way down to find my city? At least make it searchable... Edit: my bad for making false statement, but the position of search function is not quite noticable. Since the top bar is generally non-interactable part (e.g., just indicating which process you are in), it was removed out of my cognition for the moment. Hence there should better be a blinking alarm when search bar appears, or adjust the position a bit lower

2 people found this review helpful

Immigration & Checkpoints Authority

14 March 2025

Dear @안해찬 , there is a search function at the top of the Last City/Port of embarkation before Singapore and after Singapore dropdownlist in SG Arrival Card. If you have issue seeing it, pls email us at ICA_Feedback@ica.gov.sg with the date and time you encountered the issue with screenshots.

Soe Gadar

8 March 2025

Very clumsy UI. Most of the options need to click twice, going to another screen to pick options. It's probably built with some hybrid tool that caters to web and mobile app. It defeats having a mobile app if you can't build a smooth and fluid UI. And may I ask why ICA put more QR code scanning counters at Woodlands bus hall than passport scanning counters? On what grounds are you penalizing passport holders? There are at least 4 x QR counters. It's not like we can leave our passports at home.

3 people found this review helpful

Immigration & Checkpoints Authority

14 March 2025

Dear Soe Gadar, we are sorry to hear about your unpleasant experience using our App. To allow us to investigate this issue, can we request that you email us at ICA_Feedback@ica.gov.sg with the date and time you encountered the issue with screenshots.

Puki Master

7 March 2025

Works but... The app forced me to update on the spot. In 2 days I was in front of the gantry and this app did this.... Wasted my time standing aside and can't go in solely to update the app. Why can't you give users option to update later instead of shoving down our throats to update on the spot while they're right in front of the gantry

1 person found this review helpful

Immigration & Checkpoints Authority

14 March 2025

Dear Puki, we are sorry to hear about your unpleasant experience using our App. The forced update is to upgrade the application with the major changes. We appreciate your feedback and will share it with our team.