
A Google user
Without a doubt, one of the worst apps out there. Signed up, got a username and password, even have the fingerprint login. After 2 weeks, fingerprint login errors out and my password is invalid, even though I wrote it down and have not changed it. Tried to reset password and that fails miserably. I get the email but there's no "box" to create a new password but the "submit" button is there. Absolutely awful. The desktop site is just as bad....
66 people found this review helpful

joel geiger
Very frustrating system. Asked to change password constantly and the requirements are ridiculous so I can't ever remember the password. Does not know how to figure out if 2 medical expenses are listed together on one receipt. Overall, I'm always frustrated whenever I have to enter a receipt. Never an easy process.
20 people found this review helpful

Ken B
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I can log in on Chrome, but the the app much like their personal banking app, is complete garbage and does not ever work. Who's child has developed this company? Edit:10/25/24 still garbage Edit:01/12/25 still cannot log on through app. Truly wish my work hadn't switched to this joke of a bank. 3/24/25 pretty sure this app is a SCAM I would not recommend putting your log info into it.
2 people found this review helpful