Livi – See a GP by video

4.5
53.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Livi lets you see a GP by video – any day of the week.

Get a GP appointment the same day, or book up to 3 days ahead at a time that works for you. Appointments include prescriptions, referrals and sick notes if you need – all without going to the doctor’s surgery.

Livi is perfect for when…

- You need to see a GP the same day, even on a weekend

- You can't see your usual GP and need medical advice

- You need a prescription

- You need a referral to a medical specialist

- Your child needs to see a doctor

- You need convenience or to choose your appointment time


Outstanding quality of care

Over 10 million patients in Europe. Livi is the first digital GP service to be awarded an Outstanding rating by the Care Quality Commission (CQC). This means you’ll receive the highest standard of medical care from our doctors.


Help with a wide range of medical symptoms

Just like a GP you’d usually see, Livi GPs offer medical advice for most conditions – although some may require a physical examination.

As well as help for managing long-term conditions, some of the common concerns Livi doctors treat include skin conditions and rashes, allergies, digestive problems, women’s health concerns and more.

How does Livi work?

Download the app, enter your details and select your GP practice.

You’ll then see if you’re eligible for our free NHS GP service and if not, anyone living in the UK can book a pay-as-you-go appointment.

Book an online GP appointment for a time that suits you. The clinician will video call you to start your appointment.
Updated on
25 Mar 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and Device or other IDs
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
53.1K reviews
Rachel Moorse
20 March 2025
I ran all the appointment pretests and when the doctor called, I accepted the call and just got a white screen perpetually loading. This has happened twice. The only guidance is to have a good connection and update the app and I have done both of those. This has happened twice now and each time the app has stated I missed the appointment. The support centre was closed for the time of the booking on both occasions so I couldn't do anything about it. Rubbish.
1 person found this review helpful
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Ryan Murphy
6 March 2025
Appointments are hard to get, but when I finally got one it was worth the time spent getting one. I will say, the app itself (which is what this review is meant to be for) is genuinely very well designed, easy to use, don't have to keep inputting the same details to get an appointment!
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Tim Mcginn
24 March 2025
downloaded the app filled out all my details tried to confirm my video appointment. message said to go to the home screen to click on a box to take a selfie. no box or link have lost my appointment and can't book through the app as I haven't done a selfie. was a huge waste of time .
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What's new

This update improves the booking experience and fixes a couple of minor bugs.