TracFone My Account

Name: TracFone My Account
Availability: InStock
Rating: 3.4602842330932617 (52728 reviews)
Author: TracFone Wireless, Inc.

TracFone Wireless, Inc.

3.5

52.7K reviews

5M+

Downloads

Everyone

About this app

Manage your Tracfone Wireless service anywhere, at any time. Download the Tracfone My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Tracfone to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Enroll in Auto-Refill
• Use a Widget to track your Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, PayPal and Venmo
• Find nearby Retailer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Tracfone customer?
Join today! Visit www.tracfone.com to learn more.

Tracfone from TracFone Wireless, a Verizon Company

Updated on

Apr 1, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location, App activity, and App info and performance

This app may collect these data types

Location, Personal info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.5

51.8K reviews

Wild Bill Hoody

April 18, 2025

Usually has worked as required. The app still shows me the usual Information of data,min. Text. But for a couple of weeks I can't get into the rewards section, where you can "earn" points by playing a game or watching a video. Have communicated with Trackfone on messenger about it. They say it's being worked on. I have uninstalled, reinstalled, cleared cache, but nothing changed. Will have to wait and see I guess.

4 people found this review helpful

TracFone Wireless, Inc.

April 23, 2025

Hi, Wild Bill Hoody. We sincerely apologize for the troubles you've experienced with the app, and we're committed to making improvements. We'd love to help you resolve this issue. Please send us a direct message through our social media platforms. ^Joyce

Edward StOnge

June 16, 2022

Having the same log in failure issues as several other folks. Have tried uninstall/reinstall several times. Also, tried log in using phone#, e-mail, Sim id, etc. Nothing works. I've been using this app for several years and it's always worked great. Please help. Update: Thank you Frank, I don't know what you did but, the app is back up and running.

4,060 people found this review helpful

TracFone Wireless, Inc.

June 16, 2022

Hi Edward StOnge. We regret for the inconvenience caused. Try to uninstall the app and install it again. If this does not work, please chat using this link http://bit.ly/2CuBvXO. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. ^Frank

Frank Jastr

August 6, 2024

Tracfone went from OK to worse since Verizon bought them. It has been terrible trying to add data or texts. I don't use or want a monthly plan. It became difficult to use Tracfone's online site, and this app is hit and miss, too. Their customer service personnel are friendly and helpful, but I just want to easily use their site or app to add texts or data when needed without problems. A long time customer.

608 people found this review helpful

TracFone Wireless, Inc.

August 6, 2024

Hi, Frank Jastr. Sorry for the inconvenience that you have encountered. Please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. We're open Mondays to Sundays from 08:00 AM to 11:45 PM EST. You may also text HELP to 611611. ^Aira