
dr aec
- Flag inappropriate
- Show review history
I was charged twice and after multiple takes not one photo was usable according to them with mostly silly reasons like lighting/smartphone clarity, a different reason each time. Why have a photo service if you can't point out what's wrong before you charge the customer? The app needs a revamp else it's a gross waste of money and time. Photo booths - much more reliable. Update : 1 of the photos was finally approved and they refunded 1 payment.
7 people found this review helpful
Smartphone iD
January 5, 2022
Hello, as indicated in the email you received, taking a photo is free. You have to go to the "order tracking" menu. If you have any concerns, write to us at contact@smartphone-id.com and we will help you. Cordially

Paul Westwood
Only seems to work in Selfie mode where it is very difficult to hold your arm steady. Managed after 20 or so attempts. If someone else takes the photo of you it freezes (or it did on my phone). After paying 5euros I received several conflicting messages saying my photo was valid, then not valid. I then received the photos by email which also stated they were valid (?). I think this is a good idea for an app but there are some bugs.
12 people found this review helpful
merci pour vos commentaires. si vous désirez être remboursé contact@smartphone-id.com +N° de commande. Thank you for your feedback. if you wish to be refund contact@smartphone-id.com + Order number

Starlyte Ht
Very useful app for those who live in the sticks, or just don't like booths, at third of the price. Once you read the rules for an ok photo, it's very good, although I have wood walls (not allowed! Foudre a white one though...) and saves, for me , a 50km car trip! The photos are typical id photos, so I look pretty lousy, I don't know if it's the same for all, but it's looking lousy cheaper at home, than in a photo booth, where I look just as bad! Waiting for my postal I'd now, so I'll update ...
3 people found this review helpful