Greystar Resident App

4,6
1,07K reviews
10K+
Downloads
Content rating
Everyone
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About this app

The Greystar Resident App provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.

Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features).

Much of the Greystar Resident App is configurable by the property in which you live. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability.

If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!

Greystar Resident App Features:

• Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used.
• Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late.
• One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due.
• RentNotify - Sends push notifications to your device, reminding you to pay rent.
• Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes.
• Submit Maintenance Requests - Submit a maintenance request right from the app.
• Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app.
• Fingerprint Authentication - After initial setup, securely log in to the app by scanning your finger print

Please note: The Greystar Resident App is only for residents of Greystar properties using Entrata's ResidentPortal and ResidentPay products.
Updated on
24 Mar 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance and Device or other IDs
This app may collect these data types
Location, Personal info and 7 others
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

4,6
1,04K reviews
Mike
03 March 2025
Where to start. App won't install on my brand new Samsung Galaxy S24 Ultra with totally up to date software. Managed to get it to install on an old Amazon tablet. Can't log in and password reset does not work. Contacted apartment mgmt and app developer has nothing to offer. This is probably the worst piece of software I've ever touched. At current, I have zero communication with my complex. Stay far, far, away from this junk app.
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Barbara Frasca
26 March 2025
It says user not enrolled. When I click on sign up and where do you live, it tells me the field is required but I've already filled it in. So frustrating. Just trying to pay the darned rent.
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Kate Matheson
11 December 2021
App is broken, password reset doesn't work and doesn't match up with the instructions on the website. Unable to pay rent. The website I use to pay rent is also broken! That is litterally the most important thing and it is completely broken and useless
6 people found this review helpful
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What's new

TransferMate Integration
Integration with TransferMate enables seamless international payments with:
• Lower transaction costs
• Multi-currency support
• Secure, compliant transactions
Homebody Rewards: Rent Credit Redemption
Residents can now redeem Homebody Rewards points toward rent via ResidentPortal:
• View and use points when making a one-time payment
• Accurate ledger tracking
ResidentPortal UX/UI Modernization
Updates to a few pages for a more consistent feel