
Jeremy
I'm not sure who did their website and app but nether work anymore. The app is one of the worst I've used since 2007. It keeps crashing and closing. When it is open it says it can't load my data right now and will not reload. When I click on reservations it crashes. When I click on most options it crashes. The website doesn't work on any computer or mobile from any browser I've tried in 3 different countries. I've used it fine for almost 20 years but this year it doesn't. Maybe I'm the only one?
5 people found this review helpful

Donald Gardner
Marginal at best, same as website. MVC seems to want to drive you to chat and phone calls. Site and app not optimized to support what most members want to do, i.e., make/cancel reservations, view points needed for resorts without having to use the search function, and view balances. Most of this is there except the points for resorts, but buried under multiple layers. Also, the computers driving it seem underpowered, delays and errors. Hope it gets better.
24 people found this review helpful
Marriott Ownership Resorts, Inc.
20 July 2023
Thank you for your feedback. We are continuing to work to improve the app and will share your feedback with the development team.

Ray Fluegeman
Absolutely worthless. I have never been able to do anything more than view properties. When I access my vacation, look at the activities at my resort, every day is blank. I don't know if the individual resorts are to blame for the lack of info here, and if not, who is? They could say least load the owner info sheet you get when you check in. This app serves no purpose other than to take up another spot on my home screen. Uninstalling today will take care of that.
14 people found this review helpful
Marriott Ownership Resorts, Inc.
08 May 2023
We apologize for the inconvenience. We are continuously working to improve the app and hope to have all of the resort's activities available to guests in the future.