
Caddie
I can no longer make mobile deposits!?! Every SINGLE TIME I try to take the VERY FIRST PICTURE in the process.. it snaps it and the. loads.. right back to the login screen. Over and over again, no matter how still I hold the phone, no matter how. contrasting the background is, no matter how strong my Internet connection is.. Why even have that option if you can't configure the app to properly do that consistently?? There's no update available, so just a random glitch that's only gotten worse
State Employees' Credit Union
17 April 2025
Thank you for your feedback. We are sorry to hear you have been having this issue with the app. Please email us at DigitalSupport@ncsecu.org for assistance. Thanks!

w. Patrick Gale
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Easy way to manage your bank accounts but I'm downgrading this app to two stars. My complaints are the data does not show the credit card transactions from the past month and the login screen forces users to manually enter their credentials which is annoying. Also the credit card data is very slow to update (many days).
4 people found this review helpful
State Employees' Credit Union
27 January 2025
Thank you for your feedback. We are sorry to hear you have been displeased with the app. Please reach out to us at DigitalSupport@ncsecu.org for assistance or further information. Thanks!

The Little Lolita
It Will Not Let Me Transfer Funds! I have tried uninstalling, clearing, data, cache, logging out, everything that I could. Every time I try to select an account to transfer, it cancels what I click and just sets it to the top account, it will not even let me select where to transfer to, because the "transfer from" was not a valid selection. Please let me know how to fix this.
13 people found this review helpful
State Employees' Credit Union
25 May 2023
Thank you for your feedback. We are sorry to hear you have been having issues transferring funds. Please email us at appfeedback@ncsecu.org so that we can assist you. Thank you.