HSBC UK Mobile Banking

4,7
352K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The HSBC UK Mobile Banking app has been created especially to help our UK customers do their everyday banking on the move. Download it today and you can:
• Log on quickly and securely with biometrics including facial recognition or fingerprint
• Make payments and check your balances on the go
• Pay in one or more cheques up to a limit of £2,000 per day
• Block, report lost and order a replacement card
• View or cancel standing orders and Direct Debits
How to log on to Mobile Banking
• If you’re registered for HSBC Online Banking, you can use your existing details
• If you’re not yet registered, simply download the app, then select ‘Register now’.
Access all your essential banking services on the go. Download the HSBC UK Mobile Banking app today.
Want to know more?
Move money
The HSBC UK Mobile Banking app lets you send money to family or friends using their account details or mobile number. Pay bills with pre-populated bank details for hundreds of major businesses. And instantly move money between your personal accounts.
Mobile statements
With the HSBC UK Mobile Banking app you can securely access your current account, savings and credit card statements.
Mobile cheque deposits
The HSBC UK Mobile Banking app lets you pay in cheques without going to a branch by selecting the account, entering the value then scanning the front and back of the cheque. Please keep any cheques until they show in your account. £2,000 per day. Cheques deposited before 10pm on a working day will be available by 11:59pm the next working day.
Block your card
Ever lost your card, only for it to turn up the moment you cancelled it? With the HSBC UK Mobile Banking app you can place a temporary block on your card with just a few taps. It will stay blocked until you unblock it, or it can be reported as lost or stolen.
Live chat
Need help or assistance? Select 'Chat with us' in the Support menu and, if you’re a Digital Secure Key user, we’ll send you an alert when we reply. So you're free to get on with your day.
Gambling restriction
You can choose to restrict transactions made to gambling businesses, such as casinos and online betting companies, and recurring transactions such as The Postcode Lottery. The block only applies to individual cards held in your name.
This App is designed for use in the United Kingdom. The products and services described in this App are intended for UK customers. This App is provided by HSBC UK Bank Plc ('HSBC UK') for the use of existing customers of HSBC UK. Please do not download this App if you are not an existing customer of HSBC UK. HSBC UK is authorised and regulated in the United Kingdom by the Financial Conduct Authority. If you are outside the UK, we may not be authorised to offer or provide you with the products and services available through this App in the country or region where you are located or resident in. This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.
• Log on quickly and securely using biometrics
• Make payments and check your balances on the go
• Pay in one or more cheques up to a limit of £2,000 per day
• Block, report lost and order a replacement card
• View and cancel standing orders and Direct Debits
Updated on
10 Apr 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4,8
345K reviews
sooby641
08 April 2025
Transaction notifications have stopped working all of a sudden. I've tried to fix it by following the advice you've given to others by turning them off, logging out then logging back in and turning the notifications back to on. Alas, they still aren't working. Please could you offer any other advice because they're so useful and I miss having them. Thank you.
150 people found this review helpful
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HSBC
03 March 2023
We will do our best to enhance your experience as we move forward, so keep an eye out for anything new. To opt in for transactional notifications, ring us, and we will help you. 📞 03457 404 404 🕗 8am - 8pm ^Kri
David Craggs
21 March 2025
2023 Notifications still not working after three weeks. All they say is "We are working as fast as we can to fix the problem". This is since the app stopped working. Three weeks, it doesn't take that long to go to the moon and back. * Update. The notifications are now working. * Update. Apparently it's only card transactions that are now working. 2025 *Update on update. Notifications again not working for transactions in my current account. Seems to be a common problem.
51 people found this review helpful
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HSBC
17 December 2023
Hi David 🙂 I am very sorry to hear this 😥 Please go into the setting and preferences section and turn the notifications to off. Then log out. Then go back in and switch them back on. This should fix this issue for you. If it does not, then please send us a secure message through the app, and we will help you with this there. ^Alison.
Robert Irons-Hay
17 February 2025
Works for most banking functions but recently it no longer allows me to pay on a cheque..what with the demise of physical branches this is highly annoying. I have the same issue as other people describing it in these reviews. Google pixel 7, takes a photo of the front of the cheque but won't save it, repeatedly asks for picture to be retaken and then crashes
28 people found this review helpful
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HSBC
17 February 2025
Hi Robert, thank you for taking the time out to leave this review. Our IT team are aware of this issue. Please reach out on any platform that you are comfortable with here ➡️ https://www.hsbc.co.uk/contact/ I hope to hear from you soon. - Tom

What's new

Bug fixes and minor enhancements.