Lorex Cirrus

Hi ccc Li, We apologize about your current experience. This sounds like you may be experiencing a network issue with your recorder or cameras. Our team reccomends attempting to move these devives closer to your internet router for a stronger connection. Please let us know if your issue continues after doing so. Thank you!

Hi 知世郎, Thank you for reaching out to us about this issue. We apologize for your experience and we would be happy to provide assistance to you. At this time we kindly ask that you provide more details to our team at AppTeam@Lorex.com, so we may begin working on a solution. We apologize again for this issue. Thank you.

Hey Sijia Ge , We are so pleased to hear you are enjoying the app and your Lorex system. Our team is here to help if you require any other asisstance in the future. Thank you!