
鄭小鄭
1.無法傳訊息給客人,一直顯示要重新登入,但重新登入好幾次都一樣,根本都沒辦法使用訊息。 2. 想調整房況時常顯示「你目前還沒有設定任何房型」,系統超不穩定 3.好不容易出現我們設定的房型,點進去房型裡又說我們沒設定價格 4.Agoda推出的mobile app促銷竟然只是在ycs開啟時用跳出窗口的方式詢問,沒有正式的mail說明,讓人不小心就誤開啟根本不想啟用的促銷優惠,啟用優惠後也沒再寄信通知,後台也找不到取消促銷優惠的相關功能,令人非常不滿。 Ycs系統超不穩定,讓人無法信任,直接考慮在Agoda上面下架。
Agoda strives to provide the best partner service experience always. We are sorry to hear that we were unable to meet your expectation, and we want to make it right. We will look into this right away. Your patience is appreciated. Thank you.

林法克
三月至今尚未收到帳款,多次去電客服未改善,只有一句“帳戶有問題”回應。 7/5補充聲明 使用agoda平台至今尚未收到任何房租代收款項,且多次反應未果,即日起停止agoda平台合作,其訂單皆不予承認,請貴公司盡快處理尚未付清之代收房租款項,我方保留法律追溯權。(日後請以中文回應我,這裡是講中文的台灣)
Agoda strives to provide the best partner service experience always. We are sorry to hear that we were unable to meet your expectation, and we want to make it right. We will look into this right away. Your patience is appreciated. Thank you.

張大貓
網頁版進去需要app接受pin碼,app總是收不到pin碼,一直要人重新下載,完全不夠即時快速,每逢假日必癱瘓,單獨只用app功能也不夠健全,做半套還不如不做,浪費一堆時間一點都不便利,還被氣得要死!