EQ2: Staff Support

Uhlelo lokusebenza lwe-EQ2 lunikeza ukwesekwa nokuqeqeshwa kwesikhathi sangempela kubasebenzi abasebenza nentsha ethintekile ekunakekelweni kwezindawo zokuhlala, ubulungiswa bezingane, noma okunye ukubekwa ngaphandle kwekhaya. Ukusebenza kulezi zilungiselelo kungaba inselele kakhulu, futhi ukucindezeleka okubuhlungu kwesibili, ukutubeka, kanye nenzuzo kuvamile, ikakhulukazi kubasebenzi abanomlando wabo wokuhlukumezeka noma abangakutholi ukuqeqeshwa nokugadwa okwanele. Uhlelo lokusebenza luhlanganisa amathuluzi ahlukahlukene okukhuthaza, ukuqeqesha, nokwandisa ulwazi namakhono alabo abasebenza nezingane kanye nentsha eye yabhekana nobunzima obukhulu.

Uhlelo lokusebenza luhlanganisa ukuhlola ngokomzwelo kwansuku zonke ukuze kwandiswe ukuqwashisa kwabasebenzi ngesimo sabo sengqondo kanye nezinga lokucindezeleka. Ngokusekelwe ku-valence yempendulo yomsebenzisi, uhlelo lokusebenza luthumela izimpendulo ezikhethiwe ngenhloso yokusiza abasebenzi ukuthi bazole futhi balawuleke ngaphambi kokuxhumana nentsha. Isici sokungena nsuku zonke siphinde siqinise ukuqonda ukuthi imizwa iyathathelana nokuthi abasebenzi "babonakala" kanjani ngokomzwelo kubathinta abasebenza nabo, intsha abayisebenzelayo, kanye nesimo sezulu esikhudlwana somzwelo se-ejensi. Uhlelo lokusebenza futhi luvumela abasebenzi ukuthi bakhethe imigomo yamasonto onke ehlobene nomsebenzi ohlwini lokuziphatha okusekelwe ocwaningweni okuboniswa ukusekela inhlalakahle yezenhlalo nengokomzwelo yentsha ehlaselwe ukuhlukumezeka. Uma abasebenzi sebekhethe umgomo, uhlu lwamathiphu, amasu nezinsiza zokufunda luyenziwa ukusiza abasebenzi ukuthi bafinyelele lezo zinhloso. Imigomo ilandelelwa phakathi neviki futhi impendulo inikezwa ngokusekelwe embikweni wabasebenzisi wokuthi imigomo ifinyelelwe yini. Abasebenzisi baphinde banikezwe ithuba lokusetha "inhloso yosuku." Lezi zinhloso zibonisa izimfanelo kanye nezici ezixhumene nokukhuthaza ubudlelwano obuhle nentsha. Abasebenzisi babe sebenikezwa ikhotheshini yansuku zonke eqinisa amatimu abalulekile, imiqondo, namakhono kusukela kuhlelo lwe-EQ2. Lezi zicaphuno, ezibonisa izinqubo ezihamba phambili ekunakekelweni okugxiliswe yintsha, zenzelwe ukusekela nokugqugquzela abasebenzisi ngaphambi kokushintshashintsha kwabo.

Okushumekwe Engxenyeni Yokuzilolonga kukhona uhla olubanzi lokubonwayo okuqondisiwe, ukuzindla kwengqondo, nokuzivocavoca umzimba okuphumuzayo - okunye okuklanyelwe ngokukhethekile ukubhekana nezici eziyingqayizivele zokusebenza nentsha ethintekile futhi okunye okugxile ezicini eziningi zomhlaba wonke zokunciphisa ukucindezeleka nokuzikhandla. ukunakekela. Ukucabangela kuye kwaboniswa ukusiza abantu ngabanye ukuphatha izindawo ezinokucindezeleka okukhulu, ngaleyo ndlela kwehlise ukutubeka, inzuzo, kanye nengcindezi yesibili ebuhlungu. Izici zokucabangela kuhlelo lokusebenza ziphinde zinikeze isikafula kubaphathi abadinga ukwesekwa okwengeziwe ekusizeni lezi zinqubo nabasebenzi.

Isigaba Sokufunda sohlelo lokusebenza sinikeza amavidiyo okufundisa ahambisana namamojula angu-6 ohlelo lwe-EQ2. Lokhu kufaka phakathi okuqukethwe kokuthi ungaba kanjani umqeqeshi wemizwa osebenzayo; ukuqonda umthelela wokuhlukumezeka ebuchosheni bentsha kanye nezimpendulo ezijwayelekile zokuhlukumezeka; ukwakha ubudlelwano bokubuyisela kanye nokuhlola izindlela zethu ezizenzakalelayo zokunakekela; ukuvimbela inkinga; kanye nokulungisa ubudlelwano nentsha kanye nozakwabo. Amavidiyo opopayi okufundisa aphinde aqinise amakhono abasebenzi abalulekile abazilawulayo. Uhlelo lokusebenza luqukethe namavidiyo angu-4 opopayi ukuze abasebenzi bawabuke nentsha aklanyelwe ukufundisa intsha imiqondo eyinhloko namakhono avela ohlelweni lwentsha olusekelwe ebufakazini buka-Lionheart, Power Source.

Okokugcina, uhlelo lokusebenza lwe-EQ2 luklanyelwe ukusetshenziswa njengesisetshenziswa sokuhlinzeka ngekhwalithi ephezulu, ukugada okuhlelekile kubasebenzi abanakekelayo. Amavidiyo opopayi abonisa amakhono okuqeqesha, imiqondo, noma amasu angadlalwa phakathi nokugadwa kweqembu noma komuntu ngamunye noma anikezwe "njengomsebenzi wasekhaya" ukuze kuqiniswe amakhono ngaphandle kokugadwa. Uhlelo lokusebenza lunikeza imoto "ekugibeleni" kubasebenzi abasha kokubili mayelana nokutholwa kwamakhono kanye nezimfanelo ezihlobene nendima yabasebenzi abanakekela ngokuqondile. Njengoba uhlelo lokusebenza lwe-EQ2 lutholakala ngokufunwa, abasebenzi bangafunda ngejubane labo futhi babuyekeze imininingwane njengoba kudingeka. Ukwengeza, uhlelo lokusebenza lunikeza abafundi ithuba lokumaka amakhono njengezintandokazi, okuvumela abasebenzisi ukuthi bahlele izinto ezisekela ukufunda kwabo ngempumelelo kakhulu.