My Airtel

I feel like it lacks thoughtfulness, and there's a huge missed opportunity to actually put users in control of their transactions. For example the transaction history only allows you to search using a txn id or the amount even if you find the transaction it doesn't display the number. The number is the primary way people identify contacts the txn id is more for the company to find transactions. I think this shows the thoughtfulness the app lacks

This is an excellent app, i love to it. I just don't like the fact that when my data runs out and I have no access to Wifi the app is unable to open. I would suggest that the app should be able to function as long as there is network available otherwise why should I fail to purchase data yet that it the very essence of having the app?

I really appreciate the design and functionality of this app. However, I’d like to suggest giving users the option to manually enter the OTP during login or verification. The current auto-verification mode is convenient, but in some situations, especially when the SMS doesn't load right away or the device doesn't support auto-read, having a manual option would be very helpful. Thanks for the great service, and I hope this small change can be considered in future updates.