Smart Home Manager

Name: Smart Home Manager
Availability: InStock
Rating: 4.490296840667725 (77828 reviews)
Author: AT&T Services, Inc.

AT&T Services, Inc.

4.5

77.8K reviews

5M+

Downloads

Everyone

About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.

Updated on

Apr 24, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App info and performance

This app may collect these data types

App info and performance and Device or other IDs

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.5

77.1K reviews

Mona Neetra

March 26, 2025

I KNOW you all can do better with this app. I can't assign devices or edit device names without getting an error message, unable to complete at this time. When is a good time to edit MY info!? I've cleared cache, checked for updates and restarted my device. I even logged out and back in with the same issues. If the app is undergoing maintenance that would be great to know...otherwise put more money towards improving it because WE KNOW YOU HAVE THE MONEY 🤑🤣

17 people found this review helpful

AT&T Services, Inc.

March 28, 2025

Sorry to hear you are having issues. Can you please send us an email at SHM-Support@att.com with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.

Personal Use

February 12, 2025

This is the best network management application I have ever used. It offers many ways to troubleshoot independently, which greatly frees up customer support. I would improve the chat feature by debugging the live agent option. Disclaimer: Do not close or navigate away from the "live chat" window; otherwise, you will be disconnected. Also, ensure you send a message every 2 minutes. This is the only glitchy problem with the app, and I didnt find it bad enough to remove a star. Thanks ATT!

100 people found this review helpful

AT&T Services, Inc.

February 13, 2025

Thank you for your feedback! We greatly appreciate it. We would like to understand what you saw with your live chat experience. Can you please send us an email at SHM-Support@att.com with the user id and Billing Account Number (BAN) you are using to login and screenshots you might have taken of this happening.

liz sorto

January 8, 2025

The app is incredibly frustrating to use. It's slow, and basic tasks like blocking a device are unreliable. I often have to attempt it 4 or more times before it actually works, as the app repeatedly says, "Hmmm. That didn't work." This makes managing my devices unnecessarily time-consuming and annoying. For a smarthome app, I expected better reliability and efficiency. Needs serious improvements.

109 people found this review helpful