
A Google user
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With the last update, I could no longer log in. Like everyone else, cannot get past the 6 digit "quick" pass code. I saw a review that stated if you clear the cache it would allow you to get back into the app. I also had to erase all the old data. Go into the app section and go into storage. Clear everything out and start from scratch. It now works fine.
19 people found this review helpful

A Google user
Have had issues in accessing visit summaries in mobile app. Instead of seeing the summary, it states: issues with visit summary. Extremely aggravating and a waste of time. Have unistalled and installed app on phone more times than I wish to remember. It does not work, no matter how many unistall and reinstalls. If the app exists, it should be totally functional. eClinical should have already fixed the healow app.
19 people found this review helpful

B. Roy
Only good as a summary tool for patient care when in call. You, very slowly, can get labs and see notes and encounters one by one with excessively long load times. You have to revalidate pin constantly if any pop ups occur. Every time the app updates, you have to reset all your login information. Great its updated but constant have to login to web to get user code, remember ID and passwords don't match to regular login. I've critiqued this software ar NUC for 5 year straight. No changes.
6 people found this review helpful