
Alex Gibson
Dishonest menu pricing. When switching from pick up to delivery, every menu item goes way up in price, and you still have to pay delivery AND service fees. I've had a 20 dollar order go up to about 40 just to make it delivery. And of course, they forget items half of the time. If your order is messed up, you need to email support and wait 1 to 2 days for them to get back to you. What a joke. This app is a shining example of the bleak future we can all expect from all corporations.
52 people found this review helpful

Brandon Bell
The BK app is far better compared to other fast food apps. However it saves you no time whatsoever. The last 10+ times I've gone to BK have been getting worse and worse. They are always out of several items or something is broken and they can't make one thing or another. Of course you don't know this until you finally get to the window, which takes longer every time. 25+ min waiting when your 1st in line for a OCS, fries, and a warm coke is unacceptable! 10 different BKs and all are way to slow.
14 people found this review helpful

Elizabeth Ryan
WATCH OUT! My order was incorrect. BK responded they took care of it, but they did not. They issued "crowns" in the amount that is less than the item was worth. I was directed to terms and conditions saying they won't issue refunds in any scenario and response is at their discretion. So basically they stole my money by charging me for something they didn't provide and then refusing to refund the money or provide the equivalent credit. The app works great until your order is wrong!!!
43 people found this review helpful