
Elisa H Barney
The app is ok, but Eurowings is a theif. When I booked my ticket I specifically did not choose checked luggage. I verified it was set to 0. The price shown was without it. Then my card was charged for it and they wouldn't remove it, or change the cost to pay for my carry-on bag. I needed the app to add the carry-on bag, and had to pay MORE to add it, and I have a checked bag allowance I won't use. The flight ticket wasn't that cheap either.
3 people found this review helpful

Ioannis Touras
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Useful only for airport use. Other than that, completely useless. After flying on a weekly basis with the company (2000€/month), their booking system broke down and confirmed different dates, than the ones I booked. Tried to rebook, ended up paying the rebooking fees without even changing flights. Help desk replied they can't do anything about it. That is beyond any understanding. No service culture, no quality control. Deeply confusing + untrustworthy. Changed name, not the culture. Lost 450€.
4 people found this review helpful

Ad Ler
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For Christs sake! You ever used your app yourselves?? Changing flight dates in the search is a torture. Up to 20 seconds waiting for the search results? I'd rather use the browser where I get results in 2 seconds. And a preposterous error: "You can't open the Wings Bistro due to a missing PDF viewer. Please download one from your preferred App Store". I have more than five apps that can open a pdf file!
1 person found this review helpful