Hik-Partner Pro (Formerly HPC)

4.9
41.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The Hik-Partner Pro is a new version of Hik-ProConnect, it directly upgrade from Hik-ProConnect.
The Hik-Partner Pro one-stop security service platform gives Hikvision partners easy access to all Hikvision product (include Hilook series)informations, promotions, and marketing handouts. Enjoy efficient customer and device management and extended value-added services with roud-the-clock convicence.
Top features you will love:
Get well prepared in advance
ā— SADP Tool on Mobile App
ā— Find product info you need fast
ā— Stay on the top of promotions, handouts and trends
ā— Register project online and get support from manufacture
ā— Design a solution in a snap
Install remotely and hand over efficiently
ā— Customizable quote generation
ā— Ready-to-use tutorials for installation
ā— Visualized customer site management
ā— One-click handover of sites and devices
Troubleshoot from any where, any time
ā— Proactive system health monitoring
ā— Remote configuration,
ā— Rich security tools
ā— Online support
ā— Timely updates of the RMA process
Create extra income & get rewards
ā— Redeem rewards and services with points
ā— Co-brand with Hikvision, displaying your brand logo and info on customers’s Hik-Connect
ā— Create recurring revenue with cloud storage and cloud-based VMS
Updated on
Apr 2, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
40.7K reviews
DHARANESHA A V
April 7, 2025
I am experiencing continuous errors; whenever I open it, I am asked to log in. The remote configuration has many options that are not available, such as resolution change, power off, log off, restart and live view setup.
1 person found this review helpful
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Zhi ping soh
February 25, 2025
After update the alarm controller AX Pro to latest firmware, the remote support service is no longer available, please advice
4 people found this review helpful
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MAC BOUNCER
January 19, 2021
Appalling software, functionality and integration. Great hardware, sub alpha software. There is NO Way to setup an NVR, PTZ, 2 doorbells without using 5 pieces of software, all overlap in a lack of functionality and bugs. Some critical elements cannot be set without using IE8, YES, IE8! doesn't work with any other browser. 5 weeks EDIT: now 3 MONTHS. STILL NOT WORKING. Dealer is still trying to get it to work. Now, push notifications have stopped. AVOID ANYTHING HIKVISION if it needs software.
234 people found this review helpful
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What’s new

Supports NAT Traversal based on AC routers, enabling remote access and management of LAN devices.
Supports upgrading multiple AC routers & cloud APs remotely at once, improving efficiency.
AC routers support brand recognition & bandwidth limitation for wireless clients, and anomoly alerts & manual recovery for wired ports.
Adds a new network Dashboard for visualized monitoring and easier management.