Index: Business Phone Number

In-app purchases
3.8
184 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Index helps small businesses improve customer communication with powerful tools like instant auto-reply, texting shortcuts, customer notes, and more.

GET A DEDICATED BUSINESS PHONE NUMBER

Index gives you a local number that you can use alongside your existing business number or as a replacement for it. Your Index Number powers all of your Index communication tools and features.

RESPOND TO MISSED BUSINESS CALLS AUTOMATICALLY

Turn missed calls into opportunities with Auto-Reply. Index immediately sends a custom, branded text message to keep customer conversations going when you can't pick up the phone. Share hours, important links, and anything else that might help you win new business.

HELP CUSTOMERS INSTANTLY WITH TEXTING SHORTCUTS

Access shortcuts for interacting with customers right from your text thread using Index’s Texting Toolbar. Create reusable templates for common questions, book appointments, request payment, collect reviews, and more—all with a tap.

CAPTURE AND ORGANIZE IMPORTANT CUSTOMER INFORMATION

Save important details about your customers easily, and reference them quickly to add a personal touch to every conversation. Organize customers into lists for sharing updates, offers, and more.

REACH CUSTOMERS THE WAY THEY PREFER TO BE REACHED

89% of customers prefer texting businesses over any other mode of communication. Index’s suite of simple, text-based features empowers businesses to reach customers on their terms.

Index gives you powerful tools to manage your customer interactions with the convenience of text.

Download Index today to start your risk-free 7-day trial. Cancel anytime.

Terms of service:
https://www.pinger.com/terms

Privacy Policy:
https://www.pinger.com/privacy-policy/
Updated on
Apr 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Messages and 3 others
This app may collect these data types
Personal info, Messages and 8 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.8
180 reviews
Eric Miller
August 29, 2024
I am suddenly unable to send or receive texts or calls at all. My account is not locked, I have not been banned or anything, yet the app is useless. Support takes 12+ hours to respond, with instructions that did not fix the issue. I spent more time using Index than all of my other apps combined, and now none of my 1000+ customers can contact me, and they probably don't even realize it. Still waiting for support, but will probably switch apps tomorrow. Cannot risk this happening again.
17 people found this review helpful
Did you find this helpful?
Pinger, Inc
September 6, 2024
Hi, we're sorry to hear about this trouble receiving and sending messages and calls as well as your delayed support responses. We believe our support team was able to work through and resolve this issue for you. If you still need additional assistance or have any further questions, please contact us at reviews@getindex.com.
Grand River
March 13, 2025
Thanks for adding the search feature to Android version. 4 Star app now. If you could use it on Wi-Fi or outside the country or without a regular phone number it would be 5 stars. Doesn't have a search feature for text. Developers need to stop skimping on feature for Android and favoring apple. Apple is garbage.
28 people found this review helpful
Did you find this helpful?
Pinger, Inc
September 27, 2024
Hey, we currently don’t offer the search function for Android users; we understand how frustrating that can be. Our teams are aware of this feature request. Android feature rollouts differ in timeframe due to more complicated configurations. If you'd like more information about this, please contact us at reviews@getindex.com.
dee may
April 3, 2025
I have more spam calls then anything else. I don't think my block list can take anymore numbers. I don't receive all my text messages nor can I send messages. I came from sideline. Their service was not that good, but they were not as expensive. For this price and problems can go to straight talk or cricket and have another phone. I like the convenience of not having another phone to carry around, but I need a fully functional app.
Did you find this helpful?
Pinger, Inc
April 3, 2025
Hey there, we're sorry to hear about this trouble properly using our service. We'd love to help investigate these issues further, so please reach out to us with any more information on the exact problems you've been experiencing at reviews@getindex.com. We'll see what we can do to help.

What’s new

Better. Faster. More Reliable. That’s our motto for every update. And in this release, performance updates make Index all of those things.

If you’re enjoying the app, please leave us a rating or review. Need help? Email us at: support@getindex.com