
Michael W
Terrible. Constant freezing. Unnecessarily makes an alert sound onval almost each key press. Must switch out of app and back to get each screen to load on virtually every use. Planner still doesn't tell you tracks in primary station, such as Secaucus. Logging in I have repeatedly had issues. No responses to emails to NJ Transit. May work for others but I can get it to work reliably on a Pixel 9 Pro.
14 people found this review helpful

Alex E.
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Each upgrade makes an app unusable, unable to process the purchases and keeps getting error messages. My "favorite" part is app support - you can't get any customer support to solve technical issues and, many times, even reach out on the phone in the morning when the app is not working during the morning commute. Customer experience seems ignored and irrelevant.
5 people found this review helpful

Keisha Smith
This app does the bare minimum. The functions available are limited, not user friendly & is subpar given this app is for NJT, company size, scope and the number of people who need to utilize it. Google maps provides me with better and more accurate options than the app. It's biggest plus is the ability to digitally purchase my bus passes.
3 people found this review helpful