
ShaSha Grace
I like the idea of the app, but it's not functional. It's very disorganized and difficult to navigate, but my biggest complaint is that weigh-in reminders rarely work. I'm in the app daily, so deep sleep isn't the issue. Plus, I have every setting on my phone set to keep this app awake. Still, I get a couple reminders, then they stop. I have to uninstall and reinstall every few days to keep them. Help takes you to a chat, but never connects. I'm shopping for a different brand smart scale.
3 people found this review helpful
"Dear Customer,
So sorry our new APP release has failed you.
Regarding the date sync issue, could you please give us more details for example eufy account for a further check? You can get further help in the following ways and we will reply within 24 hours.
1. Chat with us in EufyLife app
2. Email: support@eufy.com
eufy Team"

Abel Orta
the app keeps changing my schedule on my lights. I delete the schedule and it works for a week then goes back to turning and off at different times than the schedule. lights are awesome. easy to install. different colors. we love them. the app keeps malfunctioning with schedule, however
Dear customer, we deeply apologize for the inconvenience caused to you. We have received your feedback and have forwarded it to the development team for handling. If you need further assistance, please feel free to contact us via support@eufy.com. Thank you very much.

Parker Brown
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Card order has randomly changed the entire layout 3 or so times now for absolutely no reason. So annoying to re situate the way I like it. Weight chart has no labels on plot points once you switch to the detailed view, so the data is almost completely useless. Especially because the scale is based on your all time max and min values
we sincerely apologize for the inconvenience caused to you. Could you please provide us with your account number and device number? We will notify you as soon as we have any news. We have forwarded it to the development team for processing. If you need further assistance, please feel free to contact us via support@eufy.com