Samsung Members

Name: Samsung Members
Availability: InStock
Rating: 4.493003845214844 (1744260 reviews)
Author: Samsung Electronics Co., Ltd.

Samsung Electronics Co., Ltd.

4.5

1.74M reviews

1B+

Downloads

Everyone

About this app

Start your journey with Samsung Galaxy here at Samsung Members.
Open up possibilities from connecting with other users, sharing a wealth of information,
and indulging in a variety of perks to exploring various device tips and experts' support.

■ Official brand news and latest Samsung Galaxy informations
■ Get insider tips to unlock the device's full potential
■ Connect and share with Samsung Galaxy users in the community
■ Access exclusive events and benefits available only on Samsung Members
■ Easily review device diagnostics (battery status, camera etc)
■ Pose questions directly to the experts and get 1-on-1 customer support

※ Availability and services offered above may vary by country and region

※ Note
This application requires network connection and additional charges may apply for network connection.

※ Privacy Policy
https://account.samsung.com/membership/policy/privacy

Updated on

Apr 9, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Photos and videos and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.5

1.71M reviews

Patty White

February 16, 2025

I was having serious battery draining issues, I literally tried everything from clearing cache on every app to deleting apps, clearing history, new cords, new plugs, everything. None of that helped. Restarting did nothing. I read on reddit the diagnosis on this app fixes batteries and I didn't believe it. I did a full diagnostic on my phone, all checked good. Even better, my phone magically charges fine again. Saved me from buying new phone. It cleans and fixes! Thank you so much!!

219 people found this review helpful

Neil Gray

January 8, 2025

The support to customers offered through the app is deplorable. There is no support, just a mix of AI and useless/disinterested staff with no desire to help their customers. I've been a Samsung user for over a decade (phones and TVs) and never needed support. The way they've teat me (and others with the same problem, having read similar feedback) means I've no problem finding another brand that would like my business.

124 people found this review helpful

ed bowell

April 17, 2025

I just recently bought a Samsung. A 15 terrible phone terribly slow. I can't play my video games anymore. I don't have one on here. It can't even play. My microphone is been placed in a different spot now in a lower right hand corner. It cuts off and on just turning it off or on screens, jump from one to the other. You can't do talk to text, it's very bad, did the talk to text screenshots can't be done with the with the volume button and a power button. It's almost physically impossible for me

1 person found this review helpful

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