Now Mobile

4.0
3.92K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®.

Examples of things you can do in the app:

• IT: Request a laptop or a reset password

• Facilities: Set up a new workspace or book a conference room

• Finance: Request a corporate credit card

• Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document

• HR: Create or update a profile or check the vacation policy

Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process.



NOTE: This app requires the ServiceNow New York instance or later.

© 2023 ServiceNow, Inc. All Rights Reserved.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Updated on
Apr 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.0
3.86K reviews
haley elisha
November 6, 2024
This app saves a step of inputting your password and reverifying, but since it literally just side loads whatever page you are viewing using whatever browser is on your device (not even with cached images to save that time) there is no improvement in load time or reduced need for a solid level of cell service or wifi capacity. And if your phone already saved password info for you, it doesn't actually save that step in any significant way. Not as useful as I wanted it to be.
6 people found this review helpful
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Jasmine Haywood
January 22, 2021
I'm not able to use the app on Android (Samsung galaxy s10 w/latest software update). First time using it after logging in, it works pretty well. However after going to another app and back or closing it, the app doesn't work at all. I am unable to tap on anything in the navigation bar nor the applets. I have to uninstall it.This is with a PDI on Paris release as well. Does not seem to have the same issue on iPad mini 4 on version 13.3.1. I am still able to return to the app and keep working.
82 people found this review helpful
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ServiceNow
March 28, 2021
Thank you for taking the time to write a review, we appreciate your feedback. We apologize for the inconveniences you have experienced with our app. Please direct all questions and concerns to your IT representative and they can assist in opening a ticket on your behalf with ServiceNow support.
Steve Clarkson
March 4, 2025
Clunky. For desk reservations, if you click the "check in" button, you get a popup to dismiss right over the "check out" button?! Mis-click and you've cancelled your desk reservation. What a stupid UI. Don't use much else of the app. I find it way too clunky.
1 person found this review helpful
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What’s new

What’s new for Android v19.5.0
New
• Additions and enhancements to Mobile Virtual Agent, including:
o Agentic AI to boost live agent productivity
o Chat history, in-line citations and custom search configuration
o People match and query follow-up actions
o Updated UI and multi-language support
Fixed
• Connection timeout when connecting to an instance
• Genius results view does not render HTML
• Barcode scanner parameter screen ignores device rotation settings