Universal Orlando Resort

Name: Universal Orlando Resort
Availability: InStock
Rating: 2.9588377475738525 (8616 reviews)
Author: NBCUniversal Media, LLC

NBCUniversal Media, LLC

3.0

8.62K reviews

5M+

Downloads

Everyone

About this app

Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!

Get all of this and more in the palm of your hand with the Universal Orlando Resort App.

Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.

Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights!

Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy.

Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements!

Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.

Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App.

Privacy Information Center: www.UniversalOrlando.com/Privacy
Terms of Service: www.universalorlando.com/web/en/us/terms-of-service/terms-of-use
Your Privacy Choices: www.nbcuniversal.com/privacy/notrtoo
Privacy Policy: www.nbcuniversal.com/privacy
CA Notice: www.nbcuniversal.com/privacy/california-consumer-privacy-act

Updated on

Apr 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Financial info and 2 others

This app may collect these data types

Location, Personal info and 6 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.0

8.12K reviews

Kelly Fraser

December 8, 2024

Why must I waste battery being forced to turn on location to do anything on this app?!?!? Unless I'm making a mobile order or attempting the rarely used virtual line there is no need for location services to be turned on & wasting battery life. Update: 4 months later & I still need to turn on location to check park hours, ticket prices & anything else that location services aren't needed. Update 2: And here it is 9 months later and I still need to turn on location to do anything. Do better!

78 people found this review helpful

NBCUniversal Media, LLC

March 20, 2024

Hi Kelly. Thank you for sharing your feedback regarding our Mobile App. Please be assured that this has been shared with the proper leadership teams for internal review. If you would like to discuss your experience further, please contact our Guest Services Team at (407) 224-4233 or GuestServices@universalorlando.com. Thank you again.

Edward Davis

March 7, 2025

Many of the features of the app do not work. Universal pay is inconsistent at best. Sometimes it times out and won't reload at all. And to check your card information, you need to re-enter the security code. I loaded my park tickets and express passes into the app wallet, but it just says unable to load content. The map works well, generally, and ordering food is relatively easy, so that's good. It's nice to see wait times on the app and to see when upcoming entertainment is happening.

16 people found this review helpful

NBCUniversal Media, LLC

March 7, 2025

Hi Edward, thank you for your review. While we're glad to hear that you find our Mobile App to be useful for checking wait times and show times, we're sorry to hear about the difficulties you experienced. We encourage you to reach out to our Guest Services Team at 407-224-4233 or guestservices@universalorlando.com to discuss this further.

Larry L

March 27, 2024

It's just about useless. I can't believe a major entertainment venue has such a unintuitive and mostly useless website. Example 1: The map shows where you are, but it has no names of buildings shown, for one to orient one's self. Example 2: try to locate a particular resturant on site.....good luck! Sometimes, nothing is better than something.

35 people found this review helpful

NBCUniversal Media, LLC

March 31, 2024

Hi Larry. We're saddened to hear about your disappointment with our interactive map, and we will ensure that your feedback regarding this is shared with the proper teams. If you would like to provide any additional details, please reach out to our Guest Services Team at 407-224-4233 or guestservices@universalorlando.com. Thank you for your review.