WE Connect by Windstream
3.0star
280 reviews
10K+
Downloads
Everyone
info
About this app
Designed with you in mind, the WE Connect customer portal app puts control in your hands through enhanced management and service configuration options. Use the WE Connect app to access your accounts through a secure, single sign-on interface that responds in real time and allows Windstream Enterprise customers to:
• View and pay bills
• Track orders
• Create, update and track support tickets
• Repoint Toll-Free numbers
• Set notification preferences
• Monitor network status, including the operation of SD-WAN EDGE devices
• Access the Windstream Enterprise online community
• Utilize OfficeSuite UC services including voice, video and instant messaging
• View and pay bills
• Track orders
• Create, update and track support tickets
• Repoint Toll-Free numbers
• Set notification preferences
• Monitor network status, including the operation of SD-WAN EDGE devices
• Access the Windstream Enterprise online community
• Utilize OfficeSuite UC services including voice, video and instant messaging
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.0
278 reviews
Austin Bunce
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February 5, 2025
Constantly disconnects, constantly logs me out, god forbid I leave the app running in the background...it won't ring unless it's up front and center. Oh and the minor thing of, I can't change the ringtone as well. It's horrendously annoying. I wish I could use my own ringtone. Terrible app, deserves negative starts. No point in using this. I wish my company would switch to a different application.
John Phillips
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- Show review history
March 10, 2021
If I could give this app ZERO STARS I would! Not only does it not work correctly but their own help desk couldn't even figure out the problem. I called them 2x's a days for 4 days straight and nothing could be done. They just gave up! I was missing an option in this app of the remote softphone and every rep I spoke to just could figure it out. I reinstalled this app several times, rebooted my phone, tried the desktop version and even tried installing it on a brand new phone. Nothing! So sad!
9 people found this review helpful
Mihail Akopdjanov
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November 9, 2020
Old app wasn't perfect, but at least it worked. Now this new WeConnect app is a total disaster... it renders the entire phone system unusable. And Windstream has a very poor customer service... We've been trying to get someone to help us with a myriad of problems for months with no luck... Stay away from signing a contract with them!!!
11 people found this review helpful
What’s new
Our team brings periodic updates to help improve the performance and efficiency of our app. This release contains:
- General enhancements and bug fixes
- General enhancements and bug fixes
App support
About the developer
Windstream Holdings II, LLC
wincanhelp@windstream.com
4001 N Rodney Parham Rd
Little Rock, AR 72212
United States
+1 800-347-1991
