
Rich Kraemer
If I cancel an appointment and try to reschedule it, I don't get that initial credit back. It's lost forever. Also, a subscription will only renew at the same time you initially ordered it. So my initial order was later in the evening, but now I've been unable to make new appointments on the 1st of a new month because I don't get new credits until later that night. There's no way to either adjust this, or cancel the subscription and reorder it.
19 people found this review helpful

Laura Louise
Downloaded app onto my new phone and cannot log into my account. Prompts me to enter email & password and then complete a captcha. Once the captcha is complete nothing happens. Can't move forward and if you close out, it takes you back to the password screen. Disappointing because it worked great to schedule fitness classes on my old phone, but now cannot complete log-in.
7 people found this review helpful

Dee Cattanach
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Since changing phones I have been signed out and cannot get this app to work on my new phone, although it shows as being installed. I am not re giving any codes so assume they are going to my old phone, which I no longer have. HELP PLEASE
2 people found this review helpful