
Vance Robinson
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Still no fix since my last update! As a season ticket holder i have to use the app often and its horrible! Update: the previous issues were fixed the last yr but now the issues are back with this new update and the app is constantly crashing. Horrible update! Everytime I login into the app to view my season tix, it's telling my i have no tix to view, so i have to logout, close the app, re-open the app and log back in to the app. Then when I try to sell tix, it wont let me get pass the "Set ticke
53 people found this review helpful
Miami HEAT
November 4, 2024
Hi Vance, sorry for the unpleasant experience you had with our app. Do write to us at mobile@heat.com so we can work with you address these issues.

A Google user
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Edit: Nov14: Live radio brodcast will work now if you dont power down your screen. (Edit: Started working tonight (Nov. 7) for about 5 minutes then stopped and started playing an off air sports talk show.) Live game radio stream only working in spanish. I am 70 miles from the Arena. I also had all permissions on and my location on. Gave it two stars because I enjoyed all the stats and videos but the main reason for use is to stream the game. If you can fix this I will change my rating to 5 stars
69 people found this review helpful
Miami HEAT
October 31, 2019
Good Morning! Thank you for your feedback and we appreciate you bringing this to our attention. We've documented and will look into this further.
In the meantime, I'd love to hear more from you on this particular issue. Please reach out to mobile@heat.com so I can assist you. Thanks!

A Google user
If I didn't need the app to get into the games, I would have deleted it already. Apps are supposed to make things convenient for the end user but you have just created more of a headache for me and forced me back to using the PC to resale tickets. Why would you think removing the options for seeing what's selling in specific rows, removing when I can choose for my tickets to stop selling, and how you price amongst other things was a good idea? Seeing an average selling price tells me absolutely nothing. Not knowing when my tickets are going to stop selling or how many tickets have sold in my particular row and for what price. Stop taking away our seller options!!!! I'm not listing through your app anymore and I'm going back to the pc where I have options and data where I can make educated pricing decisions. Sorry I updated!
12 people found this review helpful
Hi Lyn, apologies for the inconvenience and thank you for reporting this. This issue has been resolved in the latest update of the app. You will be able to see your tickets same as before as soon as you update. However, if you are still experiencing any issues, please reach out to mobile@heat.com for further assistance. Best regards.